- São Paulo, Brazil
- Hybrid
- Full-time · Associate
Support database infrastructure and operations in a critical financial-services environment, including monitoring, maintenance, troubleshooting, security, backup, recovery, and performance activities.
Responsibilities
- Plan, develop, and execute technical support activities for users and database infrastructure
- Provide database support remotely and on-site as required
- Register, analyze, diagnose, prioritize, and resolve database-related requests and incidents
- Provide users with technical guidance, clarification, and status updates
- Troubleshoot database issues and escalate critical incidents when necessary
Requirements
- Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field
- Nice to have: MySQL
- Nice to have: PostgreSQL
- Nice to have: MongoDB
- Nice to have: AWS