The Sr Manager, Complex Programs & Mandates Delivery will be the single accountable owner for the health plan's commercial and growth initiatives, including new product launches, market and membership expansion, and programs that change how employer groups, brokers, and members are served.
- Serve as the single accountable owner for cross-platform commercial and growth programs, from charter and kickoff through rollout and go-live.
- Partner with health plan business owners to translate commercial strategy, product changes, and growth targets into scoped, sequenced delivery plans.
- Plan and sequence delivery around commercial business cycles, including Open Enrollment, group renewals, and January 1 effective dates.
- Determine which initiatives require end-to-end enterprise leadership and which should run through the standard platform operating model.
- Coordinate dependencies, timelines, and team capacity across multiple platform teams and third-party vendors.
- Bachelor’s degree
- Nice to have: health plan experience
- Nice to have: payer experience
- Nice to have: commercial lines of business
- Nice to have: AI/ML concepts
Sr. Manager, Complex Programs & Mandates DeliveryBlue Shield of California · Oakland, US