- Stockholm, Stockholm County, Sweden
The Client Data Lead ensures that client data across Global Clients is accurate, structured, governed and valuable, serving as the primary data steward for client data quality, hierarchy governance and configuration standards within CEP (CRM) and related client relationship management platforms.
Responsibilities
- Own client data standards, client hierarchy governance and measurable data quality improvements.
- Drive CEP (CRM) process compliance, user adoption and business requirements gathering across Global Clients.
- Lead the Global Clients CEP Key User community and develop an effective support model.
- Deliver dashboards, KPIs, trend analyses and actionable insights to Global Clients leadership.
- Identify opportunities to use AI and emerging technologies to improve operational and leadership ways of working.