Client implementation jobs

The Portfolio Manager – Global Client Implementations and Enhancements is accountable for moving client implementation and enhancement work through the full lifecycle, from intake and demand evaluation through prioritization, solution alignment, delivery oversight, closure and outcome review.

Responsibilities

Global portfolio ownership: Own and actively manage the consolidated global pipeline and portfolio of new client implementations and existing-client enhancements, ensuring complete records, accurate status and clear accountability.
Cross-region consistency: Drive consistent portfolio practices across all GB regions, accommodating legitimate regulatory, operational, client and market-specific requirements and documenting justified regional variations.
Intake and demand leadership: Own intake and evaluate demand across regions and clients. Lead collaborative discovery to clarify objectives, scope, business value, commitments and dependencies, preparing requests for prioritization and decision-making.
Client and technology advisory: Build trusted partnerships with executives in Client Services, Sales and Implementation teams. Explain technology options and trade-offs, guide clients toward standard offerings where appropriate, and validate feasibility, constraints, integrations, data and security with IT experts before commitments.
Prioritization and lifecycle authority: Prioritize and sequence work based on client commitments, business value, strategic importance, regulatory requirements, delivery capacity and technology dependencies.

Requirements

Bachelor’s degree or higher in computer science
Information Technology
Business Administration
Nice to have: Experience managing work across global regions

Skills

Portfolio management Demand evaluation Prioritization Outcome tracking Escalation Executive reporting Client implementation IT requirements translation Lifecycle governance Enterprise applications

Benefits

Competitive compensation
Comprehensive benefits programs
Career development opportunities
ongoing learning

See full job description

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