Lead AI‑led technology transformation initiatives, combining strategy, AI solution design, process improvement, and delivery excellence to support clients’ digital enablement.
- Assist clients with the development and implementation of AI‑led technology strategy and transformation initiatives, including developing business case
- Lead workstreams within AI‑led technology transformation programs from current‑state assessment through roadmap design, implementation planning, and adoption support
- Assess processes, user journeys, operating models, channel mix, agent workflows, knowledge management practices, and performance metrics to identify improvement opportunities
- Design AI‑enabled operating models, blueprints, automation use cases, governance structures, and adoption roadmaps aligned to client business outcomes
- Partner with technology, data, and business teams to translate business pain points into business requirements, solution concepts, process maps, and delivery‑ready backlogs
- Bachelor’s degree in AI, Machine Learning, Data Science, IT, Statistics, Engineering, Computer Science, or related fields
- Master’s degree in AI, Machine Learning, Data Science, IT, Statistics, Engineering, Computer Science, or related fields
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