Lead complex technical escalations affecting manufacturing builds, qualification, reliability, and customer readiness.
Drive systematic root cause analysis (RCA), containment actions, corrective actions, and long-term preventive solutions.
Provide hands-on support for system integration, subsystem troubleshooting, calibration, and qualification activities.
Support sustaining engineering activities for released products, including issue trending, failure analysis, and reliability improvements.
Collaborate with Manufacturing Engineering and NPI teams to improve manufacturability, scalability, and production readiness.
Requirements
Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Physics, Systems Engineering, Optical Engineering, or related technical discipline.
Nice to have: semiconductor metrology or inspection equipment
The Global Product Support (GPS) Engineer drives service readiness and technical support for new and existing semiconductor equipment platforms. This role partners with Engineering, Manufacturing, Quality, and Global Service teams to ensure successful product introduction, reliability, and field support.
Locations (2)
Singapore, Singapore
Tampines, Singapore
Responsibilities
Develop service procedures, Best Known Methods (BKMs), troubleshooting guides, and technical documentation for new products.
Participate in FMECA, first chamber build, test, qualification, and new product introduction (NPI) activities.
Troubleshoot system issues and work with Engineering to drive resolution.
Support Quality & Reliability initiatives, including root cause analysis, Failure Analysis (FA), and CAPA activities.
Create installation, maintenance, retrofit, and repair procedures, as well as service bulletins and engineering notices.
The Senior Manufacturing Engineer (SMFE) coordinates end-to-end realization of manufacturing lines and processes for capital equipment assemblies and sub-systems—from product introduction through pilot builds to stable, high-volume production. The role plans, designs, validates, and sustains robust manufacturing processes that meet Safety, Quality, and Delivery objectives.
Responsibilities
Coordinate realization of manufacturing lines and processes for capital equipment assemblies and sub-systems
Plan, design, and sustain robust manufacturing processes
Drive process definitions, including routings, work instructions (WI), PFMEA, control plans, torque alignment, and acceptance specifications
Verify lines, workstations, and test equipment meet capability (Cpk), repeatability, ergonomics, and EHS requirements
