Marketing Solution Engineer Specialist at Salesforce, focusing on AI-driven marketing technology and customer engagement solutions.
Responsibilities
Take on complex business challenges, using research and business assessment to define problems, generate ideas, identify opportunities, and recommend actionable next steps.
Collaborate with business stakeholders and technical teams to develop comprehensive solutions and customer roadmaps for Agentforce Marketing and Data360.
Showcase Agentforce Marketing and Data360 through compelling software demonstrations and rapid prototyping, and deliver executive-level presentations.
Construct future-state customer journey strategies and long-term technology roadmaps, partnering with the customer, Account Executive, and Partners on discovery, analysis, and data-activation recommendations.
Requirements
Master of Science, Computer Science Degree or equivalent
Nice to have: Knowledge of programming languages
Nice to have: At least two years of hands‑on experience with Agentforce marketing solutions
Responsible for establishing consistent marketing data standards, ensuring data quality and enabling reliable data usage across marketing channels and systems.
Responsibilities
Take ownership of the global marketing data schema, taxonomy and naming conventions across marketing channels and systems
Define and maintain marketing data standards, KPIs, data quality rules and adoption requirements
Ensure marketing data structures support effective segmentation, reporting, attribution and activation across different marketing use cases
Translate business needs into prioritized data product requirements and align them with technical platform roadmaps and delivery teams
Review and approve campaign, event and attribute structures when integrating new marketing data sources and channels
Requirements
University degree in Business Informatics, Data Science, Marketing, Economics or a related field with a strong quantitative focus
Lead, mentor, and develop a high‑performing, multi‑functional global CRM department, design and execute seamless global client journeys, define and drive the global CRM tech roadmap, own and optimize overall CRM KPIs, and direct key cross‑functional strategic projects.
Responsibilities
Lead and develop a global CRM team
Design and execute global client journeys
Define and drive the global CRM tech roadmap
Own and optimize CRM KPIs
Direct cross‑functional strategic projects
Requirements
Bachelor's in Business Administration, Marketing, International Management, or a related field
Lead enterprise architecture for the Customer & Loyalty domain, defining strategy, standards, and governance across customer identity, loyalty programs, and data platforms.
Responsibilities
Define and maintain the multi-year target-state architecture for the Customer & Loyalty domain
Establish architectural guardrails for CRM, loyalty, and customer data platforms
Own domain capability models and architectural blueprints across guest identity, profile and preference management, account, household and relationship modeling, loyalty program configuration, tiering, accrual and redemption
Senior Manager responsible for driving customer portfolio growth strategies across Prudential’s markets.
Responsibilities
Champion customer portfolio growth strategies with a focus on cross-sell, upsell, retention and relationship deepening.
Develop practical customer growth and insight-led frameworks, spearhead use cases that connect customer, product and behavioural insights to relevant engagement actions and portfolio growth opportunities.
Partner with Local Business Units, and relevant stakeholders across Product, Distribution, Data and Technology, Operations teams to translate growth opportunities into executable engagement across digital and advisor journeys.
Drive the design, launch and institutionalize continuous improvement of personalised customer engagement use cases and enable more coordinated activation at the most suitable channel(s).
Lead selected cross-market workstreams and strategic initiatives from ideation through pilot and scale-up, ensuring clear deliverables, stakeholder alignment, execution discipline and timely escalation of risks.
Requirements
University graduate in Business Administration, Marketing, Economics or a related discipline
The Credit Analyst supports credit and customer data operations by maintaining account information, processing customer setup and maintenance requests, resolving system and workflow exceptions, and coordinating with credit managers and cross-functional teams.
Responsibilities
Perform testing and validation activities during system upgrades, process changes, and peak support periods.
Assign customer account maintenance requests and assist internal teams with related errors, questions, and issue resolution.
Complete customer setup and maintenance requests and support increased activity as data requirements evolve.
Process large-scale customer account changes and support the setup of newly acquired customer records.
Provide system support by identifying missing or incomplete information, coordinating with Credit Managers, and updating records as needed to support downstream processing.
Requirements
Nice to have: working knowledge of ERP systems
Nice to have: working knowledge of customer data platforms
Lead architect for Aon's Sales & Marketing technology portfolio, defining and governing the technology architecture that powers client engagement, digital experiences, marketing efficiency, and commercial operations.
Compensation
The salary range for this position (intended for U.S. applicants) is $170k to $180k annually.
Responsibilities
Define and govern target-state architecture and multi-year technology roadmap across Sales & Marketing platforms
Serve as strategic architecture advisor to business and technology leaders
Lead architecture and solution design across CRM, Marketing Automation, Web, CDP, Analytics, Data, and AI-driven customer engagement platforms
Drive platform integration strategy ensuring flawless data flow and customer journeys
Partner with product, engineering, security, infrastructure, and data teams to deliver scalable, secure, and resilient solutions
Lead the tactical and creative development for a portfolio of top brands, driving their growth and retention by providing exceptional digital marketing solutions.
Compensation
competitive compensation, a great benefits package and endless opportunities to advance your career.
Responsibilities
Lead tactical and creative development for a portfolio of top brands
Partner with internal Epsilon specialists and key client stakeholders
Design and implement personalised digital strategies
Ensure seamless integration onto the Epsilon platform
Collaborate with 12 different cross teams internally
Requirements
Nice to have: mentoring and training junior team members
Lead and evolve the shared marketing technology and data ecosystem supporting multiple BHSI businesses, serving as a center of excellence for Berxi and Berkshire Hathaway Travel Protection.
Compensation
The base salary range for this position in Boston, MA is $150,000 to $180,000, along with annual bonus eligibility.
Responsibilities
Own marketing technology strategy, architecture, and roadmap
Serve as business and technical owner for the MarTech ecosystem
Drive adoption of AI across Marketing
Maintain data standards and governance
Partner with cross-functional teams for data and technology solutions
Requirements
Nice to have: Regulated or data-sensitive environment
Nice to have: Multiple brand support
Nice to have: AI capabilities in marketing platforms