- Edmonton, Alberta, Canada
- On-site
- Full-time · Mid
- 2+ years
The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.
Responsibilities
- Open and Close retail store, including activating and deactivating alarms
- Greet and assist customers in a manner that models exemplary conduct to other staff
- Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales
- Assist with team member onboarding, training, and continuous education
- Build team commitment to high standards of service, exceeding Customer expectations and leading by example
Requirements
- High school diploma or GED
- Provincial Cannabis Certification