Lead coaching and learning & development initiatives for Cartier boutiques to drive sales, client development and experience.
Responsibilities
Drive performance improvement and enhance the Cartier brand through observations of guest experiences and provide in-the-moment coaching of the sales, service, and client experience teams
Align boutique coaching with key commercial priorities and KPIs that include driving sales, client development, and client experience
Craft boutique visit agendas and priorities using key performance data trends to develop a targeted coaching plan
Side-by-side coaching on the floor to support 1:1 development of the team
Observe boutique morning briefs and “Chez Cartier Mornings” during boutique visits. Provide feedback to leaders to enhance daily communication and elevate daily learning moments
Generate Sales Accepted Opportunities through outbound prospecting and manage Marketing Qualified Leads to build a high-quality pipeline for the Business Development team.
Compensation
The salary range in United States of America for this position is 59,000.00 to 74,000.00 USD Annual.
Responsibilities
Generate Sales Accepted Opportunities through outbound prospecting
Own and manage a territory and pipeline
Qualify inbound leads and move them to SAO
Provide feedback to Marketing on lead quality
Maintain CRM and reporting hygiene
Requirements
Nice to have: Software used by CFO (FP&A, accounting, ERP)
Lead the clinical operations of Amae's virtual IOP program, ensuring quality, safety, and consistency of care across cohorts and expanding the program to additional states.
Compensation
The salary band for this role is $130,000-150,000.
Responsibilities
Lead day-to-day clinical operations of the virtual IOP, including cohort scheduling, curriculum delivery, and support level-of-care decisions
Own clinical protocols for intake, risk and safety assessment, crisis response, step-up/step-down, and discharge planning
Develop new group curriculum to expand Amae’s modalities and quality of care
Review treatment plans and documentation; run regular chart audits and report on quality metrics
Lead case consultation and multidisciplinary huddles with therapists, psychiatric prescribers, dietitian, health coaches, and care coordinators
Requirements
Nice to have: Familiarity with California's mental health and social service systems and member rights
Nice to have: Experience launching or scaling a program or clinic
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