Data schema design jobs

Director of Customer Lifecycle (CRM)

Almedia · Posted Nov 5, 2026

Berlin, Berlin, Germany
On-site
Full-time · Director
€120K–€160K per year

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Highly analytical, data-driven Director of Customer Lifecycle (CRM) to architect a sophisticated, machine-learning-adjacent customer lifecycle engine to maximize long-term retention and engagement across a global user base.

Compensation

Salary: 120-160k • Total Comp: 200k

Responsibilities

Own the full CRM strategy, with a heavy emphasis on mapping day-0 (d0) user behavior to optimize early-stage retention and long-term user monetization.
Collaborate with Data Science to deploy predictive logic, user-level personalization models, and behavioral triggers across Email, Push, SMS, and In-App.
Establish a world-class testing culture by designing, executing, and analyzing systematic experiments to measure true incrementality.
Work directly with Data and Engineering to design, audit, and optimize the CRM data schema.
Build, troubleshoot, and optimize complex logic loops and API-triggered campaigns yourself.

Requirements

Nice to have: SQL
Nice to have: Machine-learning-adjacent

Skills

CRM strategy Omnichannel orchestration Statistical significance

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Responsibilities

Requirements

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Director of Customer Lifecycle (CRM)

Compensation

Responsibilities

Requirements

Skills

Benefits