- McLean, Virginia, United States
- Senior
- $85K–$150K per year
- 8+ years
Guide government clients through a Design Intelligence framework, applying human-centered methods to solve end-to-end organizational and experience challenges.
Compensation
The projected compensation range for this position is $85,000 to $150,000.
Responsibilities
- Participate in all aspects of discovery to understand client mission and goals
- Conduct workshops and interviews to frame pain points and opportunities
- Synthesize research and data to communicate insights and make recommendations
- Create journey maps, service blueprints, vision road maps, personas, ecosystem and experience maps
- Collaborate and communicate stakeholder and user needs on a cross functional team within an agile environment
Requirements
- Bachelor's degree
- Nice to have: previous work experience in or with the federal government
- Nice to have: previous work experience as a consultant