The Delivery Technician is responsible for delivering durable medical equipment to Apria patients in the home.
Compensation
The anticipated salary range for this position is $21 - $23 hourly.
Responsibilities
Pulls, packs, delivers and picks up medications, supplies and basic equipment.
May instruct patients on basic use of respiratory therapy equipment, durable medical equipment, oxygen equipment, and other equipment/services approved by state licensure limitations.
Loads and unloads durable medical and infusion equipment onto delivery vehicle.
Responds to emergency delivery calls as needed during regular business hours and on an on-call basis.
Completes necessary paperwork including daily delivery logs, pick-up and delivery forms and vehicle maintenance logs.
Branch Coordinators positively impact the lives of patients and their caregivers, by phone and in person, delivering excellent customer service, ensuring orders are processed timely, and managing insurance documentation.
Compensation
The anticipated salary range for this position is $19.60 - $20.96 hourly. The actual compensation offered may vary based on job related factors such as experience, skills, education and location.
Responsibilities
Act as first point of contact to patients arriving in person
Answer inbound calls from customers on a multi-line phone system
Provide information to new and existing patients and troubleshoot common issues
Work with the branch team and other departments to find appropriate resolutions
Perform processing duties including creating and working with new orders
Requirements
High School Diploma or equivalent
Nice to have: At least two years’ experience in an office environment
Nice to have: Experience in healthcare setting
Nice to have: Experience in call center
Nice to have: Experience utilizing multi-line phone-system
Branch Coordinators positively impact the lives of patients and their caregivers, by phone and in person, delivering excellent customer service during each interaction.
Compensation
The anticipated salary range for this position is $17.64 - $18.86 hourly. The actual compensation offered may vary based on job related factors such as experience, skills, education and location.
Responsibilities
Act as first point of contact to patients arriving in person
Answer inbound calls from customers on a multi-line phone system; provide information to new and existing patients, troubleshoot common issues, work with the branch team and other departments to find appropriate resolutions and escalate queries or concerns when necessary
Perform processing duties for the branch; including, but not limited to, creating, and working with new orders, reviewing multiple systems simultaneously to assist customers, confirming delivery appointments, verifying insurance, obtaining authorization of equipment based on payor guidelines, monitoring incoming faxes, and performing data entry
Work with sales team, referrals and/or patients to gather documentation/information needed to meet insurance guidelines
Requests health plan authorizations/information as required; either electronically or verbally
Requirements
High School Diploma or equivalent
Nice to have: At least two years’ experience in an office environment, healthcare setting or call center
The Delivery Technician is responsible for delivering durable medical equipment to Apria patients in the home.
Compensation
The anticipated salary range for this position is $20.00 - $26.00 hourly. The actual compensation offered may vary based on job related factors such as experience, skills, education and location.
Responsibilities
Pulls, packs, delivers and picks up medications, supplies and basic equipment.
May instruct patients on basic use of respiratory therapy equipment, durable medical equipment, oxygen equipment, and other equipment/services approved by state licensure limitations.
Loads and unloads durable medical and infusion equipment onto delivery vehicle.
Responds to emergency delivery calls as needed during regular business hours and on an on-call basis.
Completes necessary paperwork including daily delivery logs, pick-up and delivery forms and vehicle maintenance logs. Distributes paperwork to appropriate personnel.
Our Branch Coordinators positively impact the lives of patients and their caregivers, by phone and in person, delivering excellent customer service during each interaction.
Compensation
The anticipated salary range for this position is $17.64- $18.86 hourly. The actual compensation offered may vary based on job related factors such as experience, skills, education and location.
Responsibilities
Act as first point of contact to patients arriving in person.
Answer inbound calls from customers on a multi-line phone system; provide information to new and existing patients, troubleshoot common issues, work with the branch team and other departments to find appropriate resolutions and elevate queries or concerns when necessary.
Perform processing duties for the branch; including, but not limited to, creating, and working with new orders, reviewing multiple systems simultaneously to assist customers, confirming delivery appointments, verifying insurance, obtaining authorization of equipment based on payor guidelines, monitoring incoming faxes, and performing data entry.
Work with sales team, referrals and/or patients to gather documentation/information needed to meet insurance guidelines. Requests health plan authorizations/information as required; either electronically or verbally.
Review of new and recurring patient accounts, obtain all necessary documentation from the referral source to bill the individual health insurance plans, allowing our patients to maximize their available health plan benefits and to receive the much-needed care as soon as possible.
Branch Coordinators positively impact the lives of patients and their caregivers, by phone and in person, delivering excellent customer service during each interaction.
Compensation
The anticipated salary range for this position is $19.00 - $22.00 hourly. The actual compensation offered may vary based on job related factors such as experience, skills, education and location.
Responsibilities
Act as first point of contact to patients arriving in person.
Answer inbound calls from customers on a multi-line phone system; provide information to new and existing patients, troubleshoot common issues, work with the branch team and other departments to find appropriate resolutions and escalate queries or concerns when necessary.
Perform processing duties for the branch; including, but not limited to, creating, and working with new orders, reviewing multiple systems simultaneously to assist customers, confirming delivery appointments, verifying insurance, obtaining authorization of equipment based on payor guidelines, monitoring incoming faxes, and performing data entry.
Work with sales team, referrals and/or patients to gather documentation/information needed to meet insurance guidelines.
Request health plan authorizations/information as required; either electronically or verbally.
Requirements
High School Diploma or equivalent
Nice to have: At least two years’ experience in an office environment, healthcare setting or call center
Branch Coordinators positively impact the lives of patients and their caregivers, by phone and in person, delivering excellent customer service during each interaction ensuring orders are received and processed timely, efficiently, and accurately.
Compensation
The anticipated hourly range for this position is $19- $23 hourly.
Responsibilities
Act as first point of contact to patients arriving in person.
Answer inbound calls from customers on a multi-line phone system; provide information to new and existing patients, troubleshoot common issues, work with the branch team and other departments to find appropriate resolutions and escalate queries or concerns when necessary.
Perform processing duties for the branch; including, creating and working with new orders, reviewing multiple systems simultaneously to assist customers, confirming delivery appointments, verifying insurance, obtaining authorization of equipment based on payor guidelines, monitoring incoming faxes, and performing data entry.
Work with sales team, referrals and/or patients to gather documentation/information needed to meet insurance guidelines.
Requests health plan authorizations/information as required.
Requirements
High School Diploma or equivalent
Nice to have: At least two years’ experience in an office environment, healthcare setting or call center
Nice to have: Experience utilizing multi-line phone-system
Branch Coordinators positively impact the lives of patients and their caregivers, by phone and in person, delivering excellent customer service during each interaction.
Compensation
The anticipated salary range for this position is $19.00 - $22.00 hourly.
Responsibilities
Act as first point of contact to patients arriving in person
Answer inbound calls from customers on a multi-line phone system; provide information to new and existing patients, troubleshoot common issues, work with the branch team and other departments to find appropriate resolutions and escalate queries or concerns when necessary
Perform processing duties for the branch; including, but not limited to, creating, and working with new orders, reviewing multiple systems simultaneously to assist customers, confirming delivery appointments, verifying insurance, obtaining authorization of equipment based on payor guidelines, monitoring incoming faxes, and performing data entry
Work with sales team, referrals and/or patients to gather documentation/information needed to meet insurance guidelines
Review of new and recurring patient accounts, obtain all necessary documentation from the referral source to bill the individual health insurance plans
Requirements
High School Diploma or equivalent
Nice to have: At least two years’ experience in an office environment, healthcare setting or call center
Patient Service Technician - CMV (Delivering Medical Equipment)
Delivers and picks up medical equipment to and from homecare patients, sets up equipment, provides instruction, and maintains vehicle and documentation.
Compensation
The anticipated salary range for this position is $21.56 - $23.05 (Hourly). The actual compensation offered may vary based on job related factors such as experience, skills, education and location.
Responsibilities
Delivers and picks up equipment from homecare patients
Sets up equipment and instructs patients on basic use
Assists patients in solving problems regarding equipment use
Schedules and organizes daily deliveries and pickups according to geographic territory
Loads and unloads durable medical or infusion equipment, oxygen and medical supplies onto delivery vehicle
Branch Coordinators positively impact the lives of patients and their caregivers by phone and in person, delivering excellent customer service, ensuring orders are received and processed timely, efficiently, and accurately.
Compensation
The anticipated salary range for this position is $17.64 - $18.86 (Hourly)
Responsibilities
Act as first point of contact to patients arriving in person
Answer inbound calls from customers on a multi-line phone system; provide information to new and existing patients, troubleshoot common issues
Perform processing duties for the branch; creating and working with new orders, reviewing multiple systems, confirming delivery appointments, verifying insurance, obtaining authorization of equipment, and performing data entry
Work with sales team, referrals and/or patients to gather documentation/information needed to meet insurance guidelines
Review new and recurring patient accounts, obtain necessary documentation to bill individual health insurance plans
Requirements
High School Diploma or equivalent
Nice to have: At least two years’ experience in an office environment, healthcare setting or call center
Nice to have: Experience utilizing multi-line phone-system