The Center Administrator (CA) is a vital leader at ArchWell Health responsible for all operations within a single center, ensuring all clinical and administrative operations are effectively executed.
Responsibilities
Lead, coach, and mentor a multi-disciplinary team of 10+ colleagues, promoting a culture grounded in accountability, collaboration, compassion, and service excellence.
In partnership with the Market Operations Director, gather appropriate team and member information to build a best-in-class customer service experience.
Ensure all systems are running efficiently, including scheduling and billing.
Create a positive and productive work environment to attract and retain staff, providers and members.
Oversight for all compliance, including physician documentation and coding audit program, member and staff safety regulations, and HIPAA guidelines.
As a Clinical Technologist, you’ll be a critical member of our team, supporting patient flow and engaging in various clinical support tasks. This entry-level role is ideal for MAs and PCTs looking to expand their skills and take on new challenges in a fast-paced clinic environment.
Compensation
$21—$24 USD
Responsibilities
Assist with patient rooming, verification, and vitals documentation
Use eCW to update patient status and maintain smooth patient flow
Prepare exam rooms
support sterile and non-sterile procedures
assist in surgical procedures
Requirements
High School diploma or equivalent
Completion of an accredited MA or Surgical Technologist program (preferred)
Nice to have: American Heart Association BLS certification
Pay range: $56,000-$62,000/yr ($500 Sign on Bonus) (AND BONUS OPPORTUNITY)
Responsibilities
Build a community within the practice that fosters teammate satisfaction and retention by developing strategies to achieve organizational goals, being available to staff, accepting feedback from others, developing subordinates’ skills, and encouraging growth
Schedule appointments for all patient services
Understand, monitor, and ensure the smooth execution of office processes, including but not limited to, managing employee files, verifying insurance benefits, overseeing timesheets and submitting payroll, and supervising front desk staff
Improve processes, products, and services through modern and creative thinking
Create appropriate contracts and payment plans for private pay patients
Requirements
Nice to have: ECW/Dolphin Database
Nice to have: Payroll
Nice to have: Intero Order processing systems
Nice to have: Google Docs
Nice to have: Document Portal Spreadsheet software
Establish a parent/patient relationship for proper communication regarding recommended treatment plans.
Compensation
Pay range: $21-$28/hr (WE OFFER BENEFITS)
Responsibilities
Facilitate financial discussions with delinquent accounts
Achieve patient conversion results
Assist with phone calls and patient check-out
Understand, monitor, and ensure the smooth implementation of office processes, including but not limited to, scheduling, patient flow, and insurance verification
Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
Requirements
Nice to have: Previous experience in a dental practice
Coordinate front office processes in a pediatric dental practice, including phone handling, scheduling, payment collection, and patient flow management.
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