Provides leadership and operational oversight for the Institute’s network and telecommunications services, including managing staff, establishing operational priorities, and overseeing service availability.
Minimum pay range USD $93,561.73/Yr. Maximum pay range USD $168,541.98/Yr
- Provide supervision and leadership for assigned staff, including recruitment, onboarding, coaching and development, performance management, goal setting, progressive discipline, work/leave scheduling, training, retention, and day-to-day workplace interventions and problem resolution.
- Oversee the availability, performance, reliability, and ongoing support of network and telecommunications services.
- Ensure network and telecommunications platforms are securely maintained, documented, recoverable, and effectively managed throughout their lifecycle.
- Evaluate and prioritize technology improvements and lifecycle needs.
- Plan and oversee special projects, determining appropriate use of staff, vendors, hardware, software, and other resources.
- Bachelor’s degree in computer sciences or related field
- Nice to have: Cisco certification
- Nice to have: management certification
- Nice to have: project management certification
- Nice to have: service management certification
Manager, Network OperationsKennedy Krieger Institute · Baltimore, US