- Durham, North Carolina, United States
- Full-time · Entry
The IT Analyst, Maestro Care Systems Administrator, supports the administration, maintenance, monitoring, security, and optimization of the technical infrastructure supporting Duke Health's Epic environment. The position works across server, virtualization, application delivery, web, cloud, automation, monitoring, security, and disaster recovery technologies.
Responsibilities
- Administer and support Maestro Care/Epic infrastructure technologies and associated platforms.
- Configure, maintain, patch, upgrade, and optimize Epic environments according to Epic and organizational standards.
- Support Microsoft Windows Server, virtualization, web services, application delivery technologies, certificates, service accounts, and related infrastructure components.
- Maintain system configurations, lifecycle standards, technical documentation, and operational procedures.
- Monitor system health, performance, capacity, and availability; analyze trends and recommend improvements.
Requirements
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or an equivalent combination of education and relevant experience
- Nice to have: Epic Client Systems Administration
- Nice to have: Epic ECSA certification
- Nice to have: Healthcare IT infrastructure
- Nice to have: Citrix