BusinessOperations - Care Management Support Coordinator II - J01003
Mindlance · Posted Nov 11, 2026
- Remote, United States
- Remote
- 1–2 years
Supports administrative care management activities including outreach, answering inbound calls, scheduling services, and maintaining member records in compliance with state and regulatory guidelines.
Responsibilities
- Perform outreach to members via phone to support care plan next steps
- Answer inbound calls and resolve member/provider inquiries
- Schedule services and document member records
- Maintain non-clinical member records in compliance with state regulations
- Provide outreach to members and connect them to health plan and community resources
Requirements
- High School diploma or GED