Technical Support Engineer – Broker Integrations, Certent Equity Management
Outcomes By Insightsoftware · Posted Nov 5, 2026
- Remote, United States
- Remote
- Full-time
- $65K–$81K per year
Serve as a technical point of contact for broker partners on integrations, data exchange, and file feed issues, coordinating with corporate clients when an issue affects both.
Compensation
The salary range in United States of America for this position is 65,000.00 to 81,000.00 USD Annual.
Responsibilities
- Serve as a technical point of contact for broker partners on integrations, data exchange, and file feed issues, coordinating with corporate clients when an issue affects both
- Support new broker partners, including integration testing, file specification reviews, and data validation
- Reconcile transaction data between Certent and broker platforms, such as exercises, sales, releases, and settlements, and resolve discrepancies
- Triage time-sensitive broker issues that could affect participant trading or T+1 settlement, and manage cases through resolution in Salesforce
- Support the data flows behind tax withholding (sell-to-cover, net settlement, and cash)
Requirements
- Bachelor’s degree or equivalent experience in Accounting, Finance, Mathematics, Engineering, Computer Science, or Management Information Systems
- Nice to have: ASC 718
- Nice to have: Certified Equity Professional (CEP) designation
- Nice to have: equity management platform support
- Nice to have: brokerage stock plan services desk