Senior Specialist - Bioinformatics (Global Customer Support-Molecular Labs)
Roche · Posted Nov 5, 2026
- Pleasanton, California, United States
- Hybrid
- Senior
- $91K–$169K per year
- 5+ years
Senior Specialist – Bioinformatics to work on AXELIOS integrated analysis workflows and open source modules, serving as a Tier-2 subject matter expert within Global Customer Support.
Compensation
The expected salary range for this position based on the primary location of California is $90,800-$168,600. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance.
Responsibilities
- Define and execute global service and lifecycle strategies for NGS pipeline products
- Represent customer support requirements throughout development lifecycle
- Lead and partner with cross-functional teams across multiple business units
- Drive strategic stakeholder management
- Direct comprehensive service concept strategy and technical requirements
Requirements
- Bachelor’s degree in Bioinformatics, Computational Biology, Biostatistics, or an equivalent technical field
- Nice to have: wet-lab experience
- Nice to have: DNA sequencing instruments
- Nice to have: chemistry and library preparation protocols
- Nice to have: Unix systems administration