Technical Support Analyst - Asset Management
Conexess Group, LLC · Posted Nov 9, 2026
- Brentwood, Tennessee, United States
- Mid
- 3–5 years
Provides technical support and asset management for employees, handling remote and in‑office issues.
Responsibilities
- Respond to and resolve technical support tickets according to SLAs
- Provide remote and in‑person troubleshooting for hardware, software, and network issues
- Set up and configure workstations, mobile devices, and peripherals
- Manage asset inventory
- Assist executive leadership with white glove support
Requirements
- Associate's degree in Computer Science, Information Technology, or related field (Bachelor's degree preferred)
- Nice to have: CompTIA A+ certification
- Nice to have: Microsoft certification
- Nice to have: ITIL Foundation certification
- Nice to have: Healthcare industry experience