The Director- EPMO position is responsible for the execution and alignment of projects across the network, facilitating communication, execution, and management of intake requests, projects, monitoring and measuring results of the overall program.
Responsibilities
Facilitates communication and execution of intake requests and projects
Monitors and measures results of the overall program
Assists in formulating EPMO processes and tool‑set
Initiates and collaborates on standard methods, procedures, and metrics for projects
Oversees portfolio management and evaluates project performance
Requirements
Bachelor's degree
4 years of work related experience
Nice to have: Healthcare related project/program experience
Industrial Engineer III responsible for quality standards, process improvement, project coordination, and equipment delivery in aerospace manufacturing.
Responsibilities
Analyze to identify problems and propose solutions
Coordinate, plan and implement projects and strategies to improve processes
Provide full‑time onsite support for Epic UChart applications across the University of Miami Health System, including training, issue resolution, and workflow optimization.
Locations (3)
Miami, Florida, United States
Plantation, Florida, United States
Palm Beach Gardens, Florida, United States
Compensation
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
Responsibilities
Initiates periodic rounding to identify provider and physician issues
Partners with Informatics and IT leadership to develop and implement issue resolution plans
Travels to each University of Miami Health System satellite location and provides support during go‑lives
Advocates for provider and physician needs by identifying and documenting system optimization opportunities
The Manager Patient Experience provides oversight for the patient experience program, driving the organization’s evolution to a patient-centered culture.
Compensation
$85.36 - $128.04 USD Hour
Responsibilities
Manages the patient experience efforts of the enterprise
Responsible for the identification, planning, implementation and evaluation of patient experience and staff behavioral best practices
Manages patients feedback process
Models and recommends patient centered care best practices to management, employees and physicians throughout El Camino Hospital (ECH)
Examines patient feedback data and develops plans for improvement in collaboration with leadership
Requirements
Bachelor’s degree in healthcare, social science or business related field required
Lead and manage customer engagement programs to elevate patient, family, employee, and community voice across the organization.
Responsibilities
Lead Customer Engagement programs that advance a human-centered culture and integrate patient, family, employee, and community perspectives into operational and strategic decisions.
Consult with operational leaders to define business needs, clarify learning objectives, and recommend appropriate customer feedback methods.
Lead the planning, coordination, and facilitation of customer feedback activities, ensuring engagement is inclusive, structured, and aligned to actionable improvement opportunities.
Facilitate feedback opportunities with non-English-speaking patients and families in partnership with interpreter services and operational teams.
Develop and maintain Customer Engagement programs that prioritize operational and transformation requests, align feedback approaches to business needs, and support improvement across departments, service lines, and system initiatives.
Requirements
Bachelor’s degree in business or healthcare related field or equivalent combination of experience and education.
Nice to have: Healthcare compliance and regulatory experience
Lead and manage quality and safety improvement initiatives across the health system, partnering with clinical and operational leaders to drive measurable outcomes.
Compensation
The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions.
Responsibilities
Lead investigations of complex quality and safety issues
Facilitate multifaceted quality, safety and performance improvement projects
Use industry tools and methods to identify and initiate analysis of systems
Apply principles of reliable design to ensure delivery of evidence-based care
Investigate complex patient safety, quality, and organizational issues
Requirements
Bachelor's
Nice to have: Master's
Nice to have: Six Sigma Black Belt
Nice to have: Certified Professional in Healthcare Quality (CPHQ)
Industrial Engineer IIIGulfstream · Mexicali, Mexico
Physician Support Informaticist 3 - CentralUOMUOMUS · Miami, US+2 more
Customer Engagement ManagerFairview Health Services · St Paul, US