Support the SaaS applications and platforms that power Workato’s demo and field environments, investigating access issues, misconfigurations, and recurring requests.
Responsibilities
Investigate access issues, misconfigurations, and recurring requests
Identify root causes and develop lasting solutions
Document findings and create how-to guides
Assist with acquiring and setting up SaaS, PaaS, and IaaS platforms for demos and proofs of concept
Collaborate with technical teams to keep demo applications integrated and functioning
Requirements
Degree in Information Systems, Computer Science, Engineering, or a related field
Nice to have: project delivery experience
Nice to have: cloud platforms such as AWS or GCP
Nice to have: enterprise applications such as Salesforce, Workday, or NetSuite
Nice to have: single sign-on and identity concepts such as SAML, OAuth, and MFA
Lead the PeopleX Transformation Manager role to coordinate AI roadmap, build AI solutions, and transform HR operations across People teams.
Locations (3)
Chicago, Illinois, United States
Menlo Park, California, United States
New York, New York, United States
Compensation
Base pay range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $140,000—$165,000 USD; Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $123,000—$145,000 USD; Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $110,000—$129,000 USD
Responsibilities
Lead coordination of the PX AI roadmap across People teams
Own the AI Front Door for PX Operations
Design and build AI agents, automated workflows, and knowledge solutions across Workday, ServiceNow and the broader PX tech stack
Partner with People Systems and Enterprise Technology to define requirements and deliver solutions at scale
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