Technical Operations Product Owner, Associate - Enterprise Technology
Blackstone · Posted Aug 5, 2026
- Miami, Florida, United States
- Hybrid
- Full-time · Associate
- $110K–$170K per year
- 5+ years
The role is responsible for end-to-end operational success, service ownership, and product lifecycle management of endpoint management ecosystem including Microsoft Intune, SCCM, Group Policy, Windows Applications, Mobile Device Management (iOS and Android), macOS Device Management, Windows Server Update Services (WSUS), and Endpoint Security.
Compensation
Expected annual salary range: $110,000 - $170,000
Responsibilities
- Product ownership and operational leadership of endpoint management platforms (Intune, SCCM, Group Policy, Windows apps, mobile devices, macOS, WSUS)
- Service operations and incident management, including leading major incidents, triage, and communications
- Problem management and root cause analysis, investigating recurring issues, patching, and compliance
- Endpoint experience monitoring and service health, establishing KPIs, SLIs, and SLOs
- Capacity planning and performance management, analyzing device growth and deployment trends
Requirements
- Nice to have: ITIL Foundation
- Nice to have: Microsoft Certified Associate
- Nice to have: Microsoft Certified Expert