Lead the Solutions Engineering function, translating client business and technology needs into commercially sound, technically viable, and deliverable solutions that accelerate growth and strengthen customer outcomes.
Responsibilities
Lead, coach, develop, and scale the Solutions Engineering team
Own the end-to-end technical sales engagement model
Partner with sales leadership to align capacity
Provide executive and technical leadership on strategic opportunities
Establish and enforce standards for discovery and solution architecture
Requirements
Bachelor’s degree in technology, engineering, business, or a related discipline
Nice to have: deep expertise in one or more domains
Partner Success Specialist (PSS) / Technical Account Manager responsible for developing, maintaining, and strengthening strategic business relationships with Kelley Create's contracted managed IT customers.
Compensation
Salary Range: $45,000.00 - $65,000.00 per year
Responsibilities
Develop and maintain trusted professional relationships with assigned managed IT customers
Assist vCIO staff with scheduling, preparing, and conducting Strategic Business Reviews (SBRs) and Quarterly Business Reviews (QBRs)
Demonstrate the value of Kelley Create's products and services through performance metrics, service reporting, and reviews of completed technology initiatives
Provide strategic technology advice and recommendations based on each customer's business objectives, operational requirements, and technology needs
Develop, maintain, and regularly update individualized technology roadmaps for assigned customers
Requirements
Associate's or Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field
Nice to have: CompTIA certifications (A+, Network+, Security+)
Nice to have: Microsoft Certified Professional (MCP) or current Microsoft role-based certifications
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