Customer Support Specialist (Uzbek-speaking)
FxPro · Posted Oct 30, 2026
- Yerevan, Yerevan, Armenia
- 2+ years
- Visa sponsorship
Support clients in Uzbekistan via live chat, email, and phone, handling routine cases and collaborating with internal teams to resolve complex issues.
Responsibilities
- Support clients in Uzbekistan via live chat, email, and phone
- Assist with registration, account verification, platform access, and account settings
- Review onboarding documents and process KYC checks in line with internal procedures
- Take care of deposit, withdrawal, and internal transfer requests within your area of responsibility
- Explain account conditions, account types, and operational procedures clearly and accurately
Requirements
- Nice to have: payment methods and verification documents used in Uzbekistan
- Nice to have: CRM systems
- Nice to have: Freshdesk
- Nice to have: Jira
- Nice to have: regional languages