- Quezon City, Metro Manila, Philippines
- Hybrid
- Full-time · Senior
- 5+ years
A hands-on role focused on technical delivery, troubleshooting and clear customer communication for managed security services across endpoint, identity, email, network, secure access and cloud environments.
Responsibilities
- Implement, configure and maintain endpoint, identity, email, firewall, IDS/IPS, secure access and cloud security controls.
- Translate technical and client requirements into implementation plans, with testing, change and configuration management, rollback arrangements and clear technical handovers.
- Onboard client users, devices, tenants, sites and remote users, including endpoint agents, Microsoft 365/Google Workspace integrations and secure access.
- Administer and harden Microsoft 365, Entra ID, Exchange Online, Google Workspace and cloud environments; manage access controls, mail flow, SPF, DKIM, DMARC and related DNS changes.
- Investigate alerts and incidents, including phishing, business email compromise, identity misuse, ransomware and network issues; contain threats, preserve evidence, remediate and document root causes within agreed SLAs.
Requirements
- Nice to have: MSP/MSSP experience
- Nice to have: managed services environment
- Nice to have: NIST CSF
- Nice to have: ISO 27001
- Nice to have: CIS Controls