Provide responsive, professional customer service by managing inquiries, orders, and requests from customers and outside sales representatives, preparing accurate quotes, coordinating with internal teams, and supporting the outside sales team.
Responsibilities
Provide responsive, professional customer service by managing inquiries, orders, and requests from customers and outside sales representatives
Prepare accurate and timely quotes, including complex pricing and lead time evaluations
Coordinate with internal teams (production, engineering, supply chain) to confirm feasibility, lead times, and specifications
Assist outside sales team members with quotes and customer communication
Provide product, pricing, and availability information
The base salary for this position typically falls within the range of $19.00 to $23.94 per hour. Starting wage may vary based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience. SRS Distribution offers additional competitive and non-financial benefits. Hourly associates may be eligible for overtime based on business needs. Depending on the role, associates may also be eligible for performance-based bonus programs, commissions, car allowance or automobile and fuel program, and reimbursement for travel expenses in accordance with company travel policy.
Responsibilities
Provide exceptional customer service by interacting with clients through phone, email, and in-person consultations, maintaining a professional demeanor at all times.
Accurately process and manage customer transactions at the sales counter using the company’s computer system to ensure efficient and precise order fulfillment.
Contribute to inventory management by participating in cycle counts.
Collaborate with management and team members to communicate customer needs and special order material requests, enhancing product offerings and service delivery.
Work collaboratively with warehouse and sales team members to ensure efficient operations and exceptional customer service.
Requirements
Nice to have: experience with irrigation or landscaping products
Assists in the daily oversight, coordination and execution of store objectives in sales, costs, employee retention, customer service and satisfaction, food quality, cleanliness and sanitation.
Responsibilities
Understand and enforce store policies and procedures
Ensure customer and team member satisfaction
Supervise food preparation and service
Assist with opening, closing and preparation lists
Assists in the daily oversight, coordination and execution of stated objectives in sales, costs, employee retention, customer service and satisfaction, food quality, cleanliness and sanitation.
Responsibilities
Understand policies, procedures, standards, guidelines and training initiatives to effectively oversee and manage store in the absence of the General Manager
Ensure customers feel welcome and team members are responsive, courteous, friendly and service-oriented
Supervise that food and products are consistently prepared and served according to brand standards including portioning, image and service
Assist other team members to complete opening, closing, and preparation lists
Actively manage others by working hands‑on in preparing food, servicing customers and overseeing the coordination of deliveries
Assists in the daily oversight, coordination and execution of stated objectives in sales, costs, employee retention, customer service and satisfaction, food quality, cleanliness and sanitation.
Responsibilities
Understand all policies, procedures, standards, specifications, guidelines and training initiatives to effectively oversee and manage store in the absence of the General Manager
Ensures customers feel welcome, and team members are responsive, courteous, friendly and service-oriented
Supervises that food and products are consistently prepared and served according to brand standards including portioning, image and service
Assists other team members to complete opening, closing, and preparation lists
Actively manages others by working hands‑on in preparing food, servicing customers and overseeing the coordination of deliveries
Assists in the daily oversight, coordination and execution of stated objectives in sales, costs, employee retention, customer service and satisfaction, food quality, cleanliness and sanitation.
Responsibilities
Understand policies, procedures, standards, specifications, guidelines and training initiatives to effectively oversee and manage store in the absence of the General Manager
Ensure customers feel welcome, and team members are responsive, courteous, friendly and service-oriented
Supervise that food and products are consistently prepared and served according to brand standards including portioning, image and service
Assist other team members to complete opening, closing, and preparation lists
Actively manage others by working hands‑on in preparing food, servicing customers and overseeing the coordination of deliveries
Assists in the daily oversight, coordination and execution of stated objectives in sales, costs, employee retention, customer service and satisfaction, food quality, cleanliness and sanitation.
Responsibilities
Understands all policies, procedures, standards, specifications, guidelines and training initiatives to effectively oversee and manage store in the absence of the General Manager.
Ensures customers feel welcome, and team members are responsive, courteous, friendly and service-oriented.
Supervises that food and products are consistently prepared and served according to brand standards including portioning, image and service.
Assists other team members to complete opening, closing, and preparation lists.
Actively manages others by working hands-on in preparing food, servicing customers and overseeing the coordination of deliveries.
Assists in the daily oversight, coordination and execution of stated objectives in sales, costs, employee retention, customer service and satisfaction, food quality, cleanliness and sanitation.
Responsibilities
Understand all policies, procedures, standards, specifications, guidelines and training initiatives to effectively oversee and manage store in the absence of the General Manager
Ensure customers feel welcome, and team members are responsive, courteous, friendly and service-oriented
Supervise that food and products are consistently prepared and served according to brand standards including portioning, image and service
Assist other team members to complete opening, closing, and preparation lists
Actively manage others by working hands‑on in preparing food, servicing customers and overseeing the coordination of deliveries
Assists in the daily oversight, coordination and execution of stated objectives in sales, costs, employee retention, customer service and satisfaction, food quality, cleanliness and sanitation.
Responsibilities
Understand all policies, procedures, standards, specifications, guidelines and training initiatives to effectively oversee and manage store in the absence of the General Manager
Ensures customers feel welcome, and team members are responsive, courteous, friendly and service-oriented
Supervises that food and products are consistently prepared and served according to brand standards including portioning, image and service
Assists other team members to complete opening, closing, and preparation lists
Actively manages others by working hands-on in preparing food, servicing customers and overseeing the coordination of deliveries
Customer Service RepresentativeNewAESSEAL Inc. · Rockford, US