Outbound call handling jobs

Director Contact Center Operations

GT Independence · Posted Nov 9, 2026

Open

Remote
Remote
Manager
8+ years

Director Contact Center Operations

GT Independence · Posted Nov 9, 2026

Open

Remote
Remote
Manager
8+ years

Inbound Customer Service Agent

SWBC · Posted May 19, 2026

Open

Monterrey, Nuevo León, Mexico
1–2 years

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Provide customer service support for loan portfolios to financial institutions, insurance agents and borrowers/members by assessing and updating collateral protection insurance coverage and identifying uninsured loans.

Responsibilities

Resolve inbound calls regarding routine collateral protection insurance coverage questions
Research, verify, and update loan insurance information
Make outbound calls and document account history
Meet or exceed quality expectations for customer satisfaction
Adhere to schedule and log into system promptly

Requirements

Some college coursework in Business, Management, Communications, Marketing, related field or equivalent experience

Skills

Inbound call handling Outbound call handling Research and verification System data entry Multi-tasking Typing 40 WPM 10-key calculator use

Bilingual Call Center Representative

TEKsystems · Posted Nov 3, 2026

Open

Austin, Texas, United States
Hybrid
Contract
$20–$20 per hour

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As a Call Center Representative, you will be responsible for handling a large volume of inbound and outbound calls related to health insurance in a timely manner, following call center scripts when handling different topics, identify customer needs, clarify information, assist customers in the enrollment process using sales techniques, research and provide solutions.

Compensation

The pay range for this position is $20.00 - $20.00/hr.

Responsibilities

Answer inbound calls to process PCP Change Requests
Send member ID cards
Explain to members how to log into portal
Update member demographics
Access and interpret customer accounts and provider data to provide answers to inquiries

Skills

Inbound call handling Outbound call handling Health insurance knowledge Call center scripts Sales techniques Customer account interpretation Demographic update Communication equipment maintenance

Outbound call handling jobs

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