As a Senior Solutions Engineer – Web on our post-sales team, you'll make sure every customer integration of the Incode platform is successful, reliable, and scalable. You'll guide enterprise customers from kickoff to go-live, keep their live integrations healthy as the platform evolves, and bring the voice of the customer to Product and Engineering.
Responsibilities
Guide enterprise customers through the end-to-end integration of Incode's platform, SDKs, and APIs, from kickoff to go-live
Train customer technical teams and translate their use cases into the right platform integration
Provide technical guidance, such as web application architecture design, when customers need it
Assess custom and feature requests, and work with internal teams to deliver the ones we take on
Serve as the advanced escalation point for issues in live integrations: reproduce, find the root cause, and drive the fix
Requirements
Bachelor's degree in Computer Science or a related field
As a Senior Solutions Engineer – Web on our post-sales team, you'll make sure every customer integration of the Incode platform is successful, reliable, and scalable. You'll guide enterprise customers from kickoff to go-live, keep their live integrations healthy as the platform evolves, and bring the voice of the customer to Product and Engineering.
Responsibilities
Guide enterprise customers through the end-to-end integration of Incode's platform, SDKs, and APIs, from kickoff to go-live
Train customer technical teams and translate their use cases into the right platform integration
Provide technical guidance, such as web application architecture design, when customers need it
Assess custom and feature requests, and work with internal teams to deliver the ones we take on
Serve as the advanced escalation point for issues in live integrations: reproduce, find the root cause, and drive the fix
Requirements
Bachelor's degree in Computer Science or a related field
Develop user-facing features end-to-end, own the SDKs external developers use, manage platform and tooling (CI/CD, monorepo), ensure performance and observability, and evolve the design system for compliance and identity infrastructure.
Compensation
Generous compensation and equity packages
Responsibilities
Develop user-facing features end to end from spec to build to deploy to iterate
Build and maintain SDKs and clean APIs for external developers
Own platform and tooling including CI/CD and pnpm monorepo
Own performance budgets and monitoring for user screens
Own and evolve the design system component library
Requirements
Nice to have: Building or maintaining SDKs or developer-facing APIs
Builds front‑end applications for members, internal employees, and restaurant owners, shipping polished, accessible, well‑tested products on shared foundations.
Compensation
The base salary range for this role in Chicago is $120,000–$160,000 annually, depending on level (mid-level or senior), as well as candidate experience, skills, and other factors. This role is also eligible for an annual bonus target of 10%, bringing total target compensation to $132,000–$176,000.
Responsibilities
Design, build, and ship features across the member app, internal operations tools, and merchant portal
Build reusable components and design‑system primitives
Implement partner theming and configuration
Integrate with backend services
Implement authentication and role‑based access
Requirements
Bachelor's in Computer Science or a related field, or equivalent experience
Build shared software and tools that help eCommerce engineers deliver reliable applications, focusing on shared APIs, developer tools, performance, security, testing, and deployment workflows.
Responsibilities
Review the existing implementation and talk with engineers to understand the problems.
Define the scope, research options, and evaluate trade-offs.
Write a technical design document with a recommended approach.
Present the proposal to senior engineers and architects, gather feedback, and refine the design.
Break the work into actionable tasks, implement the solution, and validate it.
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