The role is responsible for building and scaling a best-in-class customer experience model across the organization, transforming customer experience from an individual skill into a repeatable operating system.
Responsibilities
Develop and implement a company-wide customer experience strategy aligned with business objectives and operational goals
Standardize customer experience expectations across branches and business units
Build scalable service playbooks, escalation processes, and customer ownership standards
Drive consistency in responsiveness, communication, issue resolution, and service recovery
Establish customer experience initiatives that support long-term customer retention and trust
The Regional Sales Director is a primary business development and revenue generation leader for Streamline Healthcare Solutions. The primary focus will be selling the Streamline SmartCare platform to potential clients within a specific region. We define the position as, hunter, deal expander, and, ultimately the client advocate.
Locations (3)
Texas, United States
Kansas, United States
Missouri, United States
Compensation
The salary range for this position is $110,000 - $125,000 per year DOE, plus commission.
Responsibilities
Collaborate with senior executives to establish and execute a sales goal for the region
Conduct outbound sales activity to digital, marketing and IT influencers at B2B target companies
Build and maintain a healthy pipeline of new business development activity to achieve goals
Attend and participate in industry meetings and conferences
Engage in comprehensive, factory-supported training on product lines and internal sales procedures to stay informed and effective.
Follow the full sales process, from initial greeting to vehicle delivery and post-sale follow-up, ensuring a seamless and positive customer experience.
Deliver clear, honest, and transparent information in response to customer questions and concerns.
Efficiently manage quotes, respond to emails and voicemails, handle administrative duties, and accurately process sales documentation.
Build strong customer relationships and consistently aim to exceed District Customer Satisfaction Score (DCSS) targets.
Oversee a group of Territory Managers (TMs) in the selling of the Company's products and services, providing coaching, mentoring, and training to achieve profitable sales and case growth objectives.
Compensation
The expected base rate for this role is between $75,000 - $120,000
Responsibilities
Oversee a group of Territory Managers (TMs) in the selling of company products and services
Direct TMs against opportunities in closing, penetrating existing accounts, and new account acquisition
Provide coaching, mentoring, and training to TMs to achieve profitable sales and case growth objectives
Lead a group of TMs to achieve Division sales, penetration, and churn reduction objectives
Research, develop and maintain long and short range sales plans
Requirements
Bachelor's degree in Business Administration, Sales & Marketing or related field
Owns assigned customer relationships and drives sales growth, item and category penetration and profitability of those relationships leading a unified sales team.
Compensation
The expected base rate for this role is between $75,000 - $115,000
Responsibilities
Develop and maintain existing accounts through personal visits and follow-up on a systematic basis.
Responsible for achieving annual sales plan through growth and penetration of existing accounts.
Present new ideas and products from primary vendors and exclusive brand products to secure account penetration and loyalty.
Manage product mix to maximize profit goals and contract compliance.
Communicate with customers to apprise them of mutual performance, new products, programs and market trends.
A sales-focused role building customer relationships and driving business growth in the Metro Atlanta area, involving nurturing existing accounts and hunting for new business.
Compensation
The initial expected base rate for this role is between $55,000 - $95,000
Responsibilities
Own and nurture the customer relationship in a team based selling model.
Educate customers on ordering platforms and provide menu consultations, product recommendations and and pricing strategies.
Drive sales success by selling to customers, increasing case growth, and acquiring new business.
Deliver impactful sales presentations and tailor sales approach to individual customers.
Work collaboratively with Specialists to assist with top penetration opportunities.
A Territory Manager role focused on building customer relationships, driving sales, and growing new business within the foodservice industry through a team-based selling model.
Compensation
The initial expected base rate for this role is between $55,000 - $95,000
Responsibilities
Own and nurture the customer relationship in a team based selling model
Educate customers on ordering platforms and provide menu consultations, product recommendations and pricing strategies
Drive sales success by selling to customers, increasing case growth, and acquiring new business
Deliver impactful sales presentations and tailor sales approach to individual customers
Collaborate with Specialists to assist with top penetration opportunities and new accounts
A Key Account Sales & User Training Associate with hands-on experience in B2B sales, account management, and customer enablement to support key account activities with a focus on sales fundamentals, account support, and user training.
Compensation
Attractive compensation including bonus schemes
Responsibilities
Support the full sales cycle for assigned key accounts—including lead research, discovery calls, proposal preparation, and closing activities.
Build and maintain the sales pipeline by tracking leads, updating CRM records, and supporting forecasting efforts.
Deliver product demonstrations and presentations to customers, learning to communicate value propositions effectively.
Contribute to strategic account planning by mapping stakeholders and identifying growth opportunities.
Support upsell, cross-sell, and renewal activities by researching customer needs and account potential.
Requirements
Bachelor's degree in Business, Marketing, Education, Communications, or related field
Nice to have: Power Tools knowledge
Nice to have: LMS or e-learning content development tools
The Territory Manager plays a pivotal role in shaping customer relationships and driving business growth by nurturing existing accounts and hunting for new business in the foodservice industry.
Locations (3)
Sanford, North Carolina, United States
Pinehurst, North Carolina, United States
Southern Pines, North Carolina, United States
Compensation
The initial expected base rate for this role is between $55,000 - $95,000
Responsibilities
Own and nurture the customer relationship in a team based selling model.
Educate customers on ordering platforms and provide menu consultations, product recommendations and pricing strategies.
Drive sales success by selling to customers, increasing case growth, and acquiring new business.
Work collaboratively with Specialists to assist with top penetration opportunities and new accounts opening.
Business Development Executive/Outside Sales Representative covering the New York territory, responsible for maximizing revenue for Viamericas services to existing and new agents.
Responsibilities
Recruit new agent locations and provide service to existing agent locations within the assigned territory
Generate leads, call on prospects, evaluate business position and convert into new business signings
Identify additional selling opportunities and promote sales growth for established agent locations
Support new agent application process by inputting the prospective client in the application system and following up on the submitted application
Consistently meet or exceed target goals and objectives
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Business Development ExecutiveViamericas · New York, US