Partner between IT and the business teams to provide software application support related to business analysis, data analysis, quality assurance testing, and help desk support.
Review, analyze and evaluate user requests, coordinate and monitor requests to a successful resolution.
Elicit and document business requirements, create test plans and perform quality assurance testing plus provide training for implemented requirements.
Work closely with business users to understand their needs and identify inefficiencies and areas for improvement.
Identify opportunities for process improvements and contribute to ongoing optimization efforts.
This role is dedicated exclusively to Quality Assurance testing within Research & Adjustments (R&A). The analyst will operate independently from day-to-day production activities and will be responsible for conducting objective reviews of completed casework to validate adherence to procedures, policy requirements, and established decisioning standards.
Responsibilities
Assists with coordination of implementation for products, services, and operational solutions
Supports the design, documentation, implementation, and monitoring of new products and services
Provides guidance regarding procedural, technical, and operational changes
Expands business products knowledge within operations environment
Builds network by developing relationships with partners and teammates
Requirements
Nice to have: Attention to Detail
Nice to have: Customer and Client Focus
Nice to have: Monitoring, Surveillance, and Testing
Apply engineering principles to investigate, analyze, plan, design, develop, implement, test, or evaluate military weapons systems and related support systems.
Compensation
The general salary range for this position is as follows: $135,000.00 - $145,000.00
Responsibilities
Applies engineering principles to investigate, analyze, plan, design, develop, implement, test, or evaluate military weapons systems.
Reviews and prepares engineering and technical analyses, reports, change proposals, and other technical documentation.
Applies systems engineering experience to perform functions such as system integration, configuration management, quality assurance testing, or acquisition and resource management.
Analyzes, designs, develops, implements, tests, or evaluates software, components, or systems related to engineering or functional requirements of military weapons systems, associated support systems, or management information systems.
Inspect packaged items, verify quality parameters, pack products, and maintain a safe, sanitary work environment at the High Street facility in Hanover, PA.
Responsibilities
Inspects packaged items and alerts machine operator or shift supervisor of any defects.
Inspects package weight.
Verifies code, dates, and price.
Examines package for proper seal.
Reports any and all conditions that could lead to contaminated product.
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