- Foothill Ranch, California, United States
- $34–$36 per hour
- 3+ years
Quality Assurance Analyst responsible for monitoring and evaluating loan files, system entries, and customer communications to ensure compliance and quality across the loan lifecycle.
Compensation
Salary: $34-$36/hr
Responsibilities
- Conduct quality control reviews on all loan files
- Conduct monitoring and audits of customer interactions
- Evaluate call recordings for compliance
- Review loan documentation and system entries
- Perform random audits on transactional activities