Own and manage a book of strategic industrial accounts, leading onboarding, implementation, renewal, and customer success activities.
Pay: $80,000 - $100,000 base with OTE $110,000 - $130,000
- Own a book of strategic industrial accounts worth up to $2M in annual recurring revenue, from first kickoff through implementation, adoption and renewal.
- Lead customer onboarding and implementation of new sites, from contract to go-live, with defined success criteria and project plans.
- Coordinate onsite visits with Redlist field technicians for data capture, tagging, 3D scanning and user training.
- Work with Redlist's technical team on configuration, routes, forms, reports and integrations.
- Drive user activation and usage at every site, and act quickly on early warning signs in product usage data.
- Nice to have: Industrial or manufacturing customers
- Nice to have: CMMS
- Nice to have: EAM
- Nice to have: Reliability software
- Nice to have: Background in maintenance, reliability or lubrication
Senior Client Success ManagerNewREDLIST · Pleasant Grove, US