Supports residents in maintaining stable housing and improving well-being through voluntary, individualized, nonclinical case management and supportive services.
Responsibilities
Engage residents through consistent, respectful outreach; explain available voluntary services and support informed resident choice regarding participation.
Complete initial and ongoing nonclinical assessments of strengths, needs, barriers, and resident-identified goals; develop and update individualized service plans with residents.
Provide ongoing case management, practical problem-solving, resource navigation, referrals, and follow-up to support housing stability and self-sufficiency.
Assist residents with access to benefits, income supports, healthcare, behavioral health services, transportation, food, and other community resources; coordinate warm referrals when appropriate.
Identify emerging housing retention concerns, including lease compliance challenges, and work with residents on prevention and resolution strategies while maintaining separation from property management enforcement functions.
Requirements
Associate’s or bachelor’s degree in social work, human services, psychology, or a related field
Nice to have: experience in permanent supportive housing
Nice to have: homelessness services
Nice to have: behavioral health-related community services
Nice to have: human services
Program Assistant
MASTER ST VINCENT DE PAUL OF BALTIM · Posted Jul 30, 2026
The Program Assistant provides essential 24-hour awake coverage and manages day-to-day operations of the shelter, ensuring the welfare, safety, and comfort of shelter guests.
Responsibilities
Assures that Daily/Weekly/Monthly schedule of housekeeping maintenance tasks are completed
Assigns volunteer tasks to guests of the Emergency Shelter and supports them
Ensures the safety and security of guests, volunteers, visitors and staff by communicating guest expectations and conducting perimeter checks
Promptly and effectively respond to potential emergencies following agency and shelter protocols
Ensures children are being supervised by their parents and encourages participation in organized activities
Serves as a Community Health Worker (CHW) within the Health Department providing administrative and direct client support to help individuals build independence, improve health knowledge, and address social and-related needs through resource navigation, outreach, and coordination of services.
Compensation
Starting Hourly: $21.98
Responsibilities
Processes, compiles, researches, and analyzes complex information, and prepares and verifies reports, correspondence, and other documents utilizing applicable software.
Coordinates and monitors the development, implementation, and evaluation of programs.
Enters, verifies, and reconciles complex information and data. Develop spreadsheets, databases, or reports.
Obtains and supplies information requiring the application of policies and procedures to specific circumstances, both for employees and the public.
Provides comprehensive customer service, including delivery of accurate, prompt, and courteous assistance on complex policies, guidelines, and standard practices.
Requirements
High School Diploma
G.E.D.
Nice to have: College level course work in a related field
Provides compassionate emotional support, guidance, advocacy, and care coordination services to children and families coping with serious medical conditions, chronic illnesses, disabilities, or emotional and behavioral challenges.
Compensation
Income is caseload-dependent, with average medium to full caseload annual income ranging from $45K to $66K.
Responsibilities
Assess clients' eligibility for services and determine the level of support required.
Conduct home, hospital, school, and community visits as needed.
Build supportive relationships with children and their family members, providing ongoing emotional support and guidance.
Complete comprehensive assessments of clients' medical, emotional, social, educational, and practical needs.
Develop, implement, and update individualized care plans based on family goals and identified needs.
Requirements
Bachelor's degree with 2 years of relevant experience
Master's degree with 1 year of relevant experience
Nice to have: knowledge of healthcare, social service, educational, and community resources systems for children
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