Root cause analysis (5-Why, Fishbone) jobs

Maintenance Engineer

Philips · Posted Nov 13, 2026

Open

Reedsville, Pennsylvania, United States
On-site
Full-time · Associate
$25–$38 per hour
5+ years

Maintenance Engineer

Philips · Posted Nov 13, 2026

Open

Reedsville, Pennsylvania, United States
On-site
Full-time · Associate
$25–$38 per hour
5+ years

Electrical Product Engineer

Vertiv · Posted Nov 13, 2026

Open

Ohio, United States
Mid
3+ years

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The Product Engineer maintains and enhances power products and systems, including MV products, ensuring they meet company standards and customer needs.

Responsibilities

Collaborate with other engineering divisions in defining product specifications
Assist the testing team with developing test plans and evaluating test results
Prepare technical documentation as required by established processes, including drawings and component specifications
Review and analyze field data to determine root causes of events and implement corrective actions
Work closely with product development, quality assurance, and customer support to efficiently prioritize and resolve issues

Requirements

Bachelor’s in electrical/Electronic Engineering or related field
Nice to have: Datacenter operations
Nice to have: UPS systems
Nice to have: Power conversion
Nice to have: Sustaining engineering

Skills

Root cause analysis Technical documentation Test procedures Engineering design tools

IT/OT Infrastructure Support Engineer

HCL Global Systems Inc. · Posted Nov 13, 2026

Open

8+ years

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Skills

End-to-end IT/OT troubleshooting Root cause analysis (RCA)Incident management GxP/GMP regulated environment support Windows Server Administration Active Directory troubleshooting VMware virtualization administration Network troubleshooting (DNS, DHCP, VLANs, Routing, Switching, Firewall concepts)Storage, Backup, Retention, Recovery, and Restore validation IT/OT infrastructure support within shared-service environments Lab system support (LIMS, CDS, Instrument Connectivity)

IT/OT Infrastructure Support Engineer Mandatory Skills (with Required Experience) End-to-end IT/OT troubleshooting in laboratory and manufacturing environments 8+ years Root cause analysis (RCA) and incident management 8+ years GxP/GMP regulated environment support and compliance 5+ years Windows Server Administration and troubleshooting 5+ years Active Directory, authentication, and authorization troubleshooting 5+ years VMware virtualization administration and support 4+ years Network troubleshooting (DNS, DHCP, VLANs, Routing, Switching, Firewall concepts) 4+ years Storage, Backup, Retention, Recovery, and Restore validation 4+ years IT/OT infrastructure support within shared-service environments 5+ years Lab system support (LIMS, CDS, Instrument Connectivity) 3+ years Manufacturing systems support (SCADA, HMI, Historian platforms) 3+ years Technical documentation, incident reporting, and CMDB maintenance 5+ years Vendor coordination and third-party support management 3+ years Stakeholder communication and escalation management 5+ years : Demonstrated ability to own end-to-end troubleshooting for IT/OT issues impacting lab and manufacturing operations, using a structured approach to isolate root cause and drive permanent fixes. Strong capability to operate within a shared-services and limited-privilege model by collecting evidence locally, escalating effectively to the correct resolver group, and following through to closure. Working knowledge of regulated (GxP/GMP) expectations as they apply to IT/OT support, including documentation discipline, audit readiness, and riskbased decision making. Experience supporting or coordinating backup, retention, storage/capacity, and recovery readiness for lab and OT workloads; comfortable verifying logs, test restores, and addressing gaps proactively. Ability to define technical requirements for lab and OT connectivity (ports/protocols, access needs, performance expectations) and coordinate implementation across global/shared service teams (e.g., Networking, Cybersecurity, IAM, Server/Windows, VMware/Virtualization, Storage/Backup, End User Computing) and vendors. Working knowledge of Windows administration fundamentals and enterprise identity concepts (e.g., Active Directory groups/access patterns) and the ability to troubleshoot authentication and authorization issues. Experience with virtualization platforms and concepts (e.g., VMware), including diagnosing issues spanning host, VM, network, storage, and application layers. Practical understanding of network fundamentals (switching/routing concepts, VLANs, DNS/DHCP, firewall rule intent) sufficient to troubleshoot connectivity issues and request correct changes from network/security teams. Familiarity with lab and manufacturing system environments (e.g., LIMS/CDS/instrument connectivity, SCADA/HMI/historian ecosystems) and the ability to work with vendors and SMEs to restore service quickly. Strong documentation skills, including producing clear incident notes, RCA summaries, connectivity requirements, and maintaining asset/CMDB accuracy. Effective planning and prioritization skills across concurrent incidents and project work, including stakeholder communication, expectation-setting, and escalation based on business risk. Strong verbal and written communication skills; able to translate technical issues into business impact and risk language for non-technical stakeholders.

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Exterior Electrical Lighting Systems Engineer

Artech LLC · Posted Nov 13, 2026

Open

Dearborn, Michigan, United States
On-site
Full-time · Mid

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Contribute to the design, validation, and support of exterior electrical lighting systems in vehicles.

Responsibilities

Develop and maintain exterior lighting system specifications, including interfaces, functional logic, diagnostics, ECU configuration/calibration, and subsystem diagrams.
Ensure compatibility across lamps, LED drivers, motors, LIN/CAN-controlled modules, and vehicle electrical systems.
Review and approve lighting system designs, feature boundaries, power/load interfaces, and vehicle-level schematic integration.
Lead failure prevention activities by analyzing past issues, identifying root causes, and implementing corrective actions.
Diagnose and resolve exterior lighting issues throughout prototype, pre-production, production, and warranty phases.

Requirements

Bachelor's Degree in Electrical Engineering
Master's Degree in Electrical Engineering
Nice to have: Electrical schematics design
Nice to have: CAN Network

Skills

Automotive exterior lighting LED ECU design/validation Software configuration/calibration

Senior Problem Management SME

Artech LLC · Posted Nov 13, 2026

Open

Remote
Remote
Full-time · Senior
8+ years

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Lead and coordinate Problem Management activities for complex, recurring, high-impact, and business-critical technology issues.

Responsibilities

Lead and coordinate Problem Management activities for complex, recurring, high-impact, and business-critical technology issues.
Work with the SMO Global Process Owner to execute and continuously improve the Problem Management process.
Proactively identify problem candidates through Major Incidents, recurring incidents, service trends, monitoring, and other operational data.
Facilitate and challenge root cause analysis activities to ensure investigations identify contributing factors and underlying causes rather than simply documenting symptoms.
Drive SI partners and technical teams to establish clear problem ownership, investigation plans, corrective actions, target dates, and permanent solutions.

Requirements

Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, or related discipline
Nice to have: AI, Microsoft 365 Copilot
Nice to have: AI agents
Nice to have: Generative AI technologies

Skills

Problem Management ITIL Foundation

2nd Shift Quality Assurance Technician

Novacel Americas · Posted Nov 15, 2026

Open

Troy, Ohio, United States
On-site
Full-time
2+ years

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Quality Assurance Technician responsible for inspections, testing, documentation, and continuous improvement in a manufacturing environment.

Responsibilities

Perform inspections and quality tests on raw materials, components, and finished products
Maintain detailed records of inspections, tests, audits, and quality findings
Prepare reports and communicate results
Identify product defects and process deviations
Collaborate with production and engineering teams to determine root causes and implement corrective actions

Requirements

High school diploma or GED
Nice to have: 2+ years of Quality Assurance or Quality Control experience
Nice to have: experience in coating, converting, paper, film, printing, packaging
Nice to have: experience using inspection, testing, and measurement equipment
Nice to have: knowledge of root cause analysis and corrective action processes

Skills

inspection testing quality standards documentation root cause analysis

Body, Chassis, Interior Launch Quality Engineer

InDepth Engineering Solutions, LLC · Posted Nov 13, 2026

Open

Auburn Hills, Michigan, United States
On-site
Full-time · Senior
8+ years

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Sub-System Launch Lead focused on ensuring all project quality targets are met, managing launch timelines & deliverables and insure the transition to quality volume production.

Responsibilities

Responsible for the Convergence of vehicle issues for BCI
Manage assembly plant issues lists and dashboards and path to their resolution
Manage part and assembly conformity for BCI, design validation and change request management for various vehicle areas
Drive regular meetings and activities to insure design conformity and plant issue resolution
Track analysis activities to ensure the pace of issue recognition, define resolution pilots and drive the delivery coordination

Requirements

Bachelor of Science degree in Mechanical or Electrical Engineering or equivalent (Materials /Chemical/ Civil/ Aerospace) from an ABET accredited university
Master of Science degree (Engineering, Quality, or Business) or equivalent from an ABET accredited university
Nice to have: Reactive Shainin
Nice to have: DFSS Master Black Belt
Nice to have: Manufacturing process & launch experience

Skills

Dimensional management methods Root Cause Analysis

Test Engineer General

KYYBA, Inc · Posted Nov 13, 2026

Open

Dearborn, Michigan, United States
On-site
Full-time
3–5 years

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Validate vehicle software and integrated systems to ensure functional, quality, performance, and customer requirements throughout the product development lifecycle.

Responsibilities

Validate vehicle software and integrated systems
Support planning, preparation, execution, analysis, and documentation of testing activities for embedded vehicle features and software releases
Develop and maintain automation scripts, services, APIs, dashboards, and related software tools
Promote continuous improvement of test processes and tools
Ensure test environments are maintained to support efficient and effective software verification

Requirements

Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, Mechanical Engineering, Software Engineering, or related technical field
Nice to have: Test Automation
Nice to have: Python
Nice to have: Automated Scripting

Skills

Software Testing Test Execution Python API Root Cause Analysis

Global Product Support Engineer 2

Lam Research · Posted Nov 13, 2026

Open

Tualatin, Oregon, United States
Hybrid
Full-time · Associate
2+ years

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As a Global Product Support Engineer at Lam, you're the backbone of technical support for field engineers, technicians, and product support personnel. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex semiconductor equipment.

Responsibilities

Providing quality on-site repair and maintenance service of complex electro-mechanical systems
Analytical troubleshooting of technical problems to component level
Perform complete installation/relocation start-up services
Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions
Determine corrective actions as required

Requirements

Bachelor's degree
Advanced degree

Skills

Electrical schematics interpretation Mechanical schematics interpretation Root cause analysis Troubleshooting Microsoft Office Suite

Site Quality Manager

ERMCO · Posted Nov 13, 2026

Open

Waddell, Arizona, United States
On-site
Full-time · Manager
5+ years

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The Site Quality Manager is a key leadership role responsible for establishing and leading all quality assurance and quality control activities at ERMCO’s new transformer manufacturing facility in Waddell, Arizona.

Responsibilities

Build, implement, and continuously improve the site ISO 9001 Quality Management System (QMS)
Lead, coach, and develop the site Quality team
Establish quality processes, inspection practices, testing standards, documentation, and operating routines
Drive the Non-Conforming Material (NCM) and corrective/preventive action processes
Monitor leading and lagging quality metrics and trends

Requirements

Bachelor’s degree in Engineering, Quality Management, Manufacturing, or a related technical field
Nice to have: ASQ Certified Quality Engineer (CQE)
Nice to have: Certified Manager of Quality/Organizational Excellence (CMQ/OE)
Nice to have: Lean Six Sigma Green/Black Belt

Skills

ISO 9001 Quality Management Systems NCM root cause analysis continuous improvement

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