Patient Services Rep II-Administration surgery
Nemours Children's Health · Posted Nov 9, 2026
- Wilmington, Delaware, United States
- 0+ years
Provide service excellence to patients and families during outpatient visits, managing administrative tasks and ensuring accurate demographic and financial information.
Responsibilities
- Greet and communicate with patients and families using AIDET protocol
- Prepare for scheduled patient visits
- Schedule follow-up appointments using iGuide
- Facilitate MyNemours sign-ups and activations
- Communicate clinic status to families and staff
Requirements
- High School diploma or equivalent
- Nice to have: EPIC experience