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Skill:software connectivity

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1–2 jobs· newest first

After-Sales Support Specialist - Latin America
Avomind · Chile+1 more
Field Service Technician (Neptune)
Stryker · San Jose, US
$36–$50

+10K new in the last hour

After-Sales Support Specialist - Latin America

Avomind · Posted Nov 4, 2026

Chile +1 more
3+ years

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After‑Sales & Technical Support Specialist to support customers and distribution partners across Latin America.

Locations (2)

Chile
Brazil

Responsibilities

Serve as a key contact for distributors, local customer service teams and healthcare professionals across Latin America
Investigate and resolve technical inquiries related to device operation, data synchronization, software connectivity and mobile applications
Coordinate with internal technical and product teams to resolve complex cases and provide timely updates to partners and customers
Support product complaint handling, returns and replacements in collaboration with the relevant internal teams
Build strong working relationships with regional distributors and help strengthen their local after‑sales support capabilities

Requirements

Nice to have: experience with insulin pumps
Nice to have: experience with CGMs
Nice to have: experience with blood glucose meters
Nice to have: experience supporting diabetes care products
Nice to have: experience working with distributors

Skills

troubleshooting technical support device operation data synchronization software connectivity mobile applications product complaint handling returns replacements training support materials FAQs troubleshooting guides case management customer feedback

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Field Service Technician (Neptune)

Stryker · Posted Nov 3, 2026

San Jose, California, United States
$36–$50 per hour
3+ years

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Provide technical support, maintenance, and repair of medical equipment for healthcare customers across an assigned territory.

Compensation

US30: $36.42 - $50.38 USD Hourly

Responsibilities

Develop and maintain strong relationships with customers and internal partners
Travel to hospitals and healthcare facilities to complete service requests, installations, and preventive maintenance
Troubleshoot, diagnose, and repair equipment issues
Install, maintain, and inspect medical equipment
Support software, connectivity, and system configuration activities

Requirements

High school diploma or GED
Associate degree or bachelor's degree in a technical discipline
Nice to have: minimum 3 years of technical service experience
Nice to have: associate or bachelor's degree
Nice to have: biomedical equipment maintenance

Skills

technical service equipment repair maintenance troubleshooting diagnosis

process improvement

preventive maintenance

software connectivity

system configuration

Microsoft Office

company-provided vehicle

Benefits

Company-provided vehicle
medical, dental, and vision coverage
401(k)
paid time off
employee stock purchase plan

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