Structured authoring jobs

Lead Information Developer

Qualys · Posted Jul 7, 2026

Open

Pune
12+ years

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Lead Information Developer

Qualys · Posted Jul 7, 2026

Open

Pune
12+ years

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Content Operations and Delivery Vice President

JPMC Candidate Experience page · Posted Apr 2, 2026

Open

San Antonio, Texas, United States
Manager
7+ years

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Lead the strategy, execution, and governance of content operations and delivery across the organization, leveraging AI responsibly and ensuring compliance and quality.

Compensation

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.

Responsibilities

Serve as a trusted strategic advisor to senior leadership
Lead development and execution of initiatives to enhance content clarity and impact
Promote adoption of AI-powered tools for content creation and analytics
Design and maintain an atomized content model and reusable component library
Operationalize agentic workflows with human‑in‑the‑loop review

Requirements

Bachelor's degree in communications, journalism or public relations
Nice to have: hands‑on experience designing or using AI / agentic workflows with clear guardrails, prompt standards, and evaluation

Skills

content strategy writing editing visual storytelling

Technical Writer

NetApp, Inc. · Posted Nov 5, 2026

Open

RTP, North Carolina, United States
Senior
$129K–$167K per year
8+ years

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Create and maintain high-quality technical documentation for complex products and solutions, lead documentation initiatives, partner with product teams, drive content quality and governance, design AI-ready content, optimize for search and AI-powered experiences, and identify opportunities to improve content operations.

Compensation

The target salary range for this position is 129,200 - 167,000 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.

Responsibilities

Create and maintain high-quality technical documentation for complex products and solutions.
Lead documentation initiatives from planning through publication, managing priorities, schedules, stakeholders, and deliverables.
Partner with product teams to develop accurate, customer-focused content.
Drive content quality, consistency, governance, and standards across documentation portfolios.
Design and manage structured, reusable, AI-ready content that improves discoverability, search, and knowledge reuse.

Requirements

Degree in English, Technical Writing, Computer Science, Information Science, or a related field.
Nice to have: AI-enabled content workflows

Senior Technical Writer - Medical & Life Sciences

OnTarget Communications · Posted Nov 4, 2026

Open

Bengaluru, Karnātaka, India
On-site
Full-time · Senior
₹2M–₹2M per year
6–12 years

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Seeking a Senior Technical Writer to create clear, user-friendly documentation for innovative healthcare, medical device, biotech, and life sciences products using AI-powered authoring tools.

Compensation

₹17-20 LPA

Responsibilities

Create clear, user-friendly documentation for innovative healthcare, medical device, biotech, and life sciences products
Simplify complex technology
Work with modern AI-powered authoring tools
Shape the future of technical documentation

Requirements

Nice to have: medical devices
Nice to have: healthcare software
Nice to have: biotech
Nice to have: pharmaceuticals
Nice to have: Docs-as-Code

Skills

Technical writing Oxygen XML structured authoring CCMS platforms content management AI tools Copilot

Technical Writer

NetApp, Inc. · Posted Nov 5, 2026

Open

Morrisville, North Carolina, United States
Senior
$129K–$167K per year
8+ years

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Create and maintain high-quality technical documentation for complex products and solutions, lead documentation initiatives, partner with product teams, drive content quality and governance, design AI-ready content, optimize for search and AI-powered experiences, identify opportunities to improve content operations.

Compensation

Responsibilities

Create and maintain high-quality technical documentation for complex products and solutions.
Lead documentation initiatives from planning through publication, managing priorities, schedules, stakeholders, and deliverables.
Partner with product teams to develop accurate, customer-focused content.
Drive content quality, consistency, governance, and standards across documentation portfolios.
Design and manage structured, reusable, AI-ready content that improves discoverability, search, and knowledge reuse.

Requirements

Degree in English
Degree in Technical Writing
Degree in Computer Science
Degree in Information Science
Nice to have: AI-enabled content workflows

Content Curator

KLA · Posted Nov 5, 2026

Open

Chennai, Tamil Nadu, India
Senior
15+ years

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Curate and govern knowledge assets, manage priority content, improve findability, and enable AI-ready content for the organization.

Responsibilities

Curate and govern knowledge assets
Manage priority content through creation, review, publication, maintenance, republishing, and archival
Apply approved information models, templates, metadata standards, style guidance, and lifecycle controls
Conduct content audits and coordinate remediation with authors, reviewers, and content owners
Classify and connect content using consistent metadata, taxonomy, relationships, and navigation patterns

Requirements

Bachelor’s degree in Technical Communication
Information Science
Computer Science
Engineering
Knowledge Management

Skills

Information Architecture Content Strategy Technical Documentation Knowledge Management Structured content Metadata

AI Support Operations Manager

15Five · Posted Nov 4, 2026

Open

Remote, United States
Remote
Full-time · Mid
3–5 years

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The AI Support Manager role operates the day-to-day performance of the customer-facing AI agent (Fin), the Help Center content, and the feedback loop to improve both every week.

Responsibilities

Fin/AI agent operations (25%): Own resolution quality, deflection with quality gates, topic configuration, prompt and behavior tuning, and escalation-to-human design.
Help Center content ownership (40%): Ensure accuracy and AI-readiness of the Help Center; own taxonomy, article templates, AI-retrieval writing standards, Guru collections, and the drafting pipeline.
The content flywheel (20%): Triage AI-failure reports, trace to root cause (retrieval failure, content defect, or product-truth gap), and report gap-closure velocity.
Launch readiness (10%): Hold the support seat in release planning and prepare Help Center articles, Fin topics, and frontline teams before go-live.
Operability (5%): Maintain runbooks, configuration documentation, and measurement baselines.

Requirements

Nice to have: Intercom Fin
Nice to have: Ada
Nice to have: Forethought
Nice to have: Decagon

Skills

support operations CX operations knowledge management

Engineering - Technical Writer - Exempt

LanceSoft Inc · Posted Nov 2, 2026

Open

Lafayette, Colorado, United States
Hybrid
Contract · Mid
5+ years

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Contract Technical Writer supporting the CST Technical Communication team in Lafayette, CO, authoring and revising IFUs and eIFU content in structured XML.

Responsibilities

Create, develop, plan, write, and edit operational, instructional, maintenance, or test procedures for various platforms.
Conduct interviews with users and technical staff to gather data for documentation.
Research and translate technical information into manuals and/or web-based documents for both nontechnical and technical users.
Document engineering processes and specifications.
Recommend formats responsive to technical and customer requirements.

Requirements

Bachelor’s degree
Nice to have: Adobe Illustrator
Nice to have: Adobe InDesign
Nice to have: Adobe Photoshop
Nice to have: Experience in a medical device or other regulated industry

Skills

Structured authoring (Structured FrameMaker, Oxygen, or comparable)Medical device IFU development Quality system processes (change effect analysis, requirements traceability, translation workflows)

Technical Writer

RTX · Posted Nov 4, 2026

Open

Southgate, Queensland, Australia
Hybrid

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Author and manage technical publications for defence engineering systems.

Responsibilities

Author system, operation and maintenance technical publications for electronic, electrical, mechanical and other equipment
Manage technical publications data
Lead the management and review for subcontractor and supplier technical publications
Manage technical illustrations for publications
Assist with schedule status

Requirements

Nice to have: trade or technical background

Skills

technical publications discipline S1000D Technical Publication Management System XML environment structured authoring configuration management Microsoft Sharepoint S1000D XML

Team Lead – Technical Documentation

Hillenbrand · Posted Nov 3, 2026

Open

Coimbatore, Tamil Nadu, India
6–10 years

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Lead a team of technical writers and documentation specialists to produce high‑quality customer and engineering documentation, ensuring adherence to standards and continuous process improvement.

Responsibilities

Lead and mentor a team of technical writers and documentation specialists
Plan, assign, and monitor documentation activities to ensure on‑time delivery of project documentation
Review and approve technical documents for accuracy, consistency, quality, and compliance with company standards
Coordinate with engineering, project management, manufacturing, service, and product experts to gather and validate technical information
Drive continuous improvement initiatives in documentation processes, templates, tools, and workflows

Requirements

Bachelor's Degree in Mechanical Engineering
Bachelor's Degree in Aeronautical Engineering
Bachelor's Degree in Technical Communication
Bachelor's Degree in a related discipline
Nice to have: AI‑assisted documentation

Skills

technical documentation structured authoring XML/DITA Content Management Systems