The Insights Consultant will manage research studies for large consumer brands, turning research questions into well-designed studies and ensuring high quality data through the Pogo Platform.
Locations (2)
United States
Canada
Responsibilities
Own the day-to-day operations of client research studies
Help clients turn research questions into well-designed studies
Write and review study guides
Configure studies in the platform, set up targeting and quotas
Support the execution and analysis of primary research engagements, working closely with senior team members across quantitative and qualitative projects.
Locations (2)
Washington, District of Columbia, United States
New York, New York, United States
Compensation
Minimum Pay: $71,000
Maximum Pay: $92,000
Responsibilities
Support the development of primary research materials, including first drafts of questionnaires, discussion guides, and other research instruments.
Assist in preparing survey specifications, including sample quotas, banner plans, table stubs, and analysis requirements, and review outputs to ensure they are accurate and complete.
Support the day-to-day execution of research projects, including survey fielding, survey link testing, vendor coordination, focus group logistics, timeline tracking, and quality control.
Develop first drafts of project materials and deliverables, including PowerPoint presentations, toplines, data tables, and written summaries of findings.
The Customer Insights Manager is a key contributor within the Marketing organization, responsible for delivering Lumen's Enterprise Customer Insights Roadmap.
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Responsibilities
Plan and conduct live customer interviews
Conduct deep-dive data analysis to uncover buying and behavioral patterns
Design and run survey-based quantitative studies
Lead brand and market insights projects
Test product concepts, offers, and messaging
Requirements
Bachelor's degree in Marketing, Business, Psychology, Statistics, or a related field
Nice to have: Master's degree in Business Administration or Marketing Analytics
Nice to have: Telecom or networking services experience
Own high-quality project execution for life sciences and healthcare clients, managing data collection, analysis, and reporting across U.S. and international markets.
Responsibilities
Program and field research using proprietary technology
Own daily data collection and quality review across 10–20+ surveys a month
Partner with Global Sample Fulfillment team to complete fieldwork across U.S. and international markets
Turn raw data into comprehensive, client-ready research reports
Act as a trusted research partner to clients
Requirements
Bachelor’s degree in social sciences, market research, health sciences/public health, or equivalent experience
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