Lead Switchboard Operator responsible for handling all types of incoming/outgoing calls and emergencies throughout the hospital, operating communications equipment.
Locations (2)
Harris, New York, United States
Catskill, New York, United States
Compensation
The compensation range for the role is $20.74-$21.30 hourly.
Responsibilities
Handle all incoming/outgoing calls and emergencies
Operate switchboards and specialized equipment such as TTY, Vocera, and Connexall
Coordinate with Telecommunications Manager, IT Administrator, and CIO
Maintain communication equipment
Ensure compliance with hospital communication protocols
Operates a switchboard or multi-line phone and maintains long distance call logs.
Takes and distributes accurate messages.
Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee.
Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address.
Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages.
To create a seamless, personalized, and memorable guest experience throughout every interaction with the Front Office. The Front Office Agent serves as a primary liaison between the guest and the hotel, delivering exceptional service through Front Desk functions and Ideal Services communications.
Responsibilities
Welcome and engage guests in a warm, polished, and professional manner
Perform all guest check-in and check-out procedures accurately and in accordance with Omni standards
Serve as a primary liaison between guests and the hotel, identifying guest needs and coordinating appropriate assistance
Accurately process guest payments, deposits, authorizations, and other financial transactions
Maintain knowledge of hotel rate plans, rate codes, packages, promotions, and applicable policies
Provide efficient service for guest registration and departure, maintain accurate guest accounts, and deliver high-quality customer service in a hotel environment.
Compensation
Salary: £14.80 per hour + Bonus
Responsibilities
Provide efficient service for guest registration and departure
Maintain accurate guest accounts and provide helpful information
Attend to all incoming calls via the switchboard professionally
Maintain strict security procedures to ensure guest confidentiality and safety
Respond to customer requests promptly during check-in, check-out and throughout their stay
Front-line receptionist and cashier responsible for greeting customers, managing switchboards, and providing administrative support within the automotive dealership.
Responsibilities
Greet showroom customers
Direct customers to the correct department
Answer basic customer inquiries
Enter data into prospect tracking system
Manage switchboard
Requirements
High school diploma or equivalent (GED)
Nice to have: Spanish speaking
Nice to have: Previous customer service experience
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