- South Jordan, Utah, United States
- Full-time · Mid
- 4+ years
The Access Informaticist – Care Navigation serves as a key liaison between operational, clinical, and technical teams to optimize and maintain information systems that support patient access, communication, and care coordination. This non-clinical role focuses on improving interoperability between digital tools, contact center technologies, and enterprise health systems to ensure seamless data exchange and efficient workflows.
Responsibilities
- Support implementation, testing, and optimization of voice and digital communication technology used in patient access and clinical operations, ensuring effective interoperability and data exchange between systems.
- Coordinate intake and evaluation of new digital tools, system features, and technology initiatives in collaboration with clinical and operational stakeholders.
- Serve as a liaison between operational teams, IT, and vendors to resolve system issues and ensure alignment with patient access workflows.
- Analyze and translate operational needs into system requirements and configurations that enhance access efficiency and patient communication.
- Participate in system build, workflow mapping, and testing to ensure data integrity and interoperability across connected platforms.
Requirements
- Bachelor’s degree in Health Informatics
- Healthcare Administration
- Information Systems
- or related field
- Nice to have: Epic applications (Cheers, Hello World)