As a data asset manager, you will be responsible for the lifecycle of selected data assets, ensuring efficient organisation, accessibility and quality of data assets to support reporting and analytics.
Responsibilities
Design the data model for data assets with IT Data Enablement team to ensure the data marts in the data warehouse meeting business requirements and support the production of KPIs.
Design and implement data governance controls for all new high value/high risk data assets and remediate data quality on existing data to ensure data assets in portfolio is of high quality.
Manage end to end the delivery of data products by D&A and IT in accordance with strategy.
Champion data literacy and drive adoption of data assets and related products.
Create comprehensive documentation for data assets, specifically user requirements and detailed business process and data flow diagrams with source data to data model target mapping.
Requirements
Bachelor’s degree in computer science, finance, engineering or related field
Nice to have: Agile methodologies
Nice to have: Data Governance experience
Nice to have: Certification in relevant BI cloud and data management
Supports the Customer Billing Disputes Department by reviewing customer telecommunication bills, calculating and confirming correct invoice charges, and researching billing disputes.
Responsibilities
Analyzing bills, determining any applicable credits, proposing credits for approval and posting credits once approved.
Reviewing bills with customers, researching disputes utilizing heavy communication with many internal departments as well as customers and agents.
Multitasking in a high volume and fast paced environment.
Ability to work within different databases with complete accuracy.
Facilitate and coordinate the work of multiple project teams, identifying and removing barriers to successful project completion.
Compensation
Compensation of $22-$25 per hour, depending on the experience.
Responsibilities
Facilitating and coordinating the work of multiple project teams
Identify and work to remove barriers to successful completion of the overall project, with particular emphasis on resolving issues with subcontractors
Provide timely project status updates to the Project Managers' submissions for the Cabinet resolution of those problems and issues that cannot be resolved at lower levels
Maintain and update the company database
Generate customized reports and pivot tables in addition to utilizing VLOOKUP functionality
Leading response to high-impact service incidents across live operational environments, ensuring rapid service restoration while minimizing customer and business disruption in a 24/7 operational environment.
Locations (2)
Pune, Maharashtra, India
Bangalore, Karnataka, India
Responsibilities
Take charge of the NOC floor during assigned shifts within a 24/7 operational model
Own and drive the major incident management process from identification through to service restoration
Lead incident bridges and coordinate incident response teams, ensuring clear understanding of impact, priorities, actions, ownership and next steps
Engage technical teams, operational support functions, suppliers and senior stakeholders to accelerate service recovery
Maintain momentum during incidents by monitoring progress, challenging assumptions and removing obstacles to restoration