Lead sales discovery and client relationship management at the Atascocita branch, driving revenue and delivering exceptional banking solutions.
Compensation
Competitive compensation based on experience
Responsibilities
Lead sales discovery and client relationship management efforts by conducting financial needs assessments and recommending tailored banking products and solutions
Build and manage client relationships while proactively generating business through outbound outreach, sales calls, in-branch engagement, and ongoing service support
Promote and cross-sell bank products and services, identifying referral opportunities and ensuring timely follow-up
Open and service accounts, issue ATM cards, and originate/close consumer loans while addressing client inquiries
Deliver comprehensive, sales-focused banking solutions that drive branch performance while providing exceptional service to new and existing customers
Requirements
High school diploma or equivalent
Nice to have: bilingual proficiency in English and Spanish
Nice to have: experience in teller operations and new account servicing
Nice to have: strong organizational and multitasking skills in a fast-paced environment
Lead teller operations, supervise and train tellers, manage daily teller line, ensure accurate transactions, provide customer service, cross‑sell bank products.
Compensation
Pay Range
USD $20.19 - USD $21.57 /Hr.
Responsibilities
Manage daily teller operations and vault balancing
Supervise and train tellers
Assist customers with account inquiries and transactions
Responsible for performing a broad variety of financial services such as opening and closing accounts, renewing time deposit accounts, and assisting clients with account inquiries, maintenance, and problem resolution.
Responsibilities
Open, close and maintain checking, savings, time deposit, and retirement accounts
Assist clients with account inquiries and problem resolution
The Retail Office Manager II is responsible for achieving branch growth and service goals, while also having responsibility for leading and coaching a team of sales and service professionals to meet or exceed all set Bank growth and service targets.
Compensation
$64,491.00 - $105,949.50
Responsibilities
Achieving branch growth and service goals
Leading and coaching a team of sales and service professionals
Observing branch activities and behaviors to ensure alignment with Bank strategy
Providing day-to-day management and coaching for a team of branch Associates
Staffing decisions, performance appraisals, training, promotions, and salary recommendations
Requirements
Bachelor’s degree or equivalent experience in retail banking
Universal Banker (UB) acts as a full service, single point of contact for Apple Bank clientele by providing prompt, courteous, and efficient service to new and existing customers through the processing of monetary and account related transactions.
Compensation
Salary Range: $21.98/hr - $32.97/hr
Responsibilities
Provide exceptional customer service by engaging clients in a friendly and professional manner and also resolving service-related issues timely and efficiently.
Conduct business ethically, thoroughly communicating to current and prospective clients the facts/features of the various products, accounts, and services that Apple Bank has to offer.
Recognize opportunities to acquire new or additional banking relationships by engaging in discussions with both customers, as well as prospects, to understand their needs and offer suitable products and services that add value; make appropriate referrals to licensed representatives of ABS Associates of NY, Inc.
Establish, retain, and deepen relationships with existing and potential customers to achieve team sales and referral goals while providing quality customer service.
Handle all aspects of Teller operations by processing transactions in accordance with established policies and procedures; prove daily transactions within a reasonable timeframe and safeguard assigned cash and negotiable instruments.
Processes and audits financial transactions, provides teller services, and supports member needs at the Redding Branch of Golden 1 Credit Union.
Compensation
Pay Range: $23.00 Hourly
Responsibilities
Processes and audits financial transactions including deposits, withdrawals, transfers, payments and general ledger entries while maintaining a cash drawer.
Provides Golden 1 services to members, including cashier’s checks, money orders, savings bonds, wire transfers and debit card issuance.
Assesses members’ needs while processing transactions.
Identifies opportunities to help members relative to Golden 1 product or service offerings and documents in EnAct system.
Identifies and reports fraudulent activity to management and Financial Investigations dept.
Requirements
H.S. Diploma or General Education Degree (GED)
Nice to have: 2+ years prior experience in a banker role at another financial institution
Nice to have: 1+ years as a Member Service Specialist II or teller role at Golden 1 or another financial institution
The Head Teller supervises and coordinates daily teller line operations, ensuring excellent customer service, compliance with banking policies, and maintenance of operational integrity.
Responsibilities
Supervise, schedule, and support teller staff to ensure optimal coverage and performance
Perform daily teller transactions
Monitor cash levels and ensure adherence to branch cash limits and security protocols
Provide training, coaching, and feedback to tellers
Assist with the resolution of customer concerns or complex transactions