Northwest Tellers are important members of our retail network team, providing excellent customer service, processing transactions, and supporting financial wellness initiatives.
Responsibilities
Welcome customers and efficiently process transactions
Resolve customer issues and provide product/service information
Balance teller drawer daily and assist in operations meetings
Northwest Tellers provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resolving problems, providing education service, and uncovering financial needs for referral to the appropriate line of business.
Responsibilities
Achieve financial wellness activity goals, such as identifying referral opportunities and contributing to the overall office's overall sales performance goals
Assist customers and visitors with questions, problem resolution, and other needs
Proactively engage with customers to understand needs and inform them of product/service features and benefits
Refer customers to appropriate team member for complex requests or products/services
Actively engage with and greet customers and take ownership to resolve any customer issues or concerns
Northwest Tellers provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resolving problems, providing education service, and uncovering financial needs for referral to the appropriate line of business.
Responsibilities
Achieve financial wellness activity goals, such as identifying referral opportunities and contributing to the overall office's overall sales performance goals
Assist customers and visitors with questions, problem resolution, and other needs.
Proactively engage with customers to understand needs and inform them of product/service features and benefits.
Refer customers to appropriate team member for complex requests or products/services.
Actively engage with and greet customers and take ownership to resolve any customer issues or concerns
The floating teller position provides an excellent customer service experience by processing transactions, resolving problems, and uncovering financial needs while supporting operational needs across various bank locations with a flexible schedule.
Locations (4)
Cranberry Twp, Pennsylvania, United States
Butler, Pennsylvania, United States
Ross Twp, Pennsylvania, United States
Elizabeth, Pennsylvania, United States
Responsibilities
Provide an excellent customer service experience by welcoming customers