- Petersburg, Virginia, United States
- On-site
- Contract
Provide hands‑on technical support to faculty, staff, and users in a campus environment.
Responsibilities
- Install, configure, troubleshoot, and repair desktops, laptops, scanners, and other IT peripherals.
- Provide technical support for Windows and MacOS environments.
- Troubleshoot classroom technology, including projectors, smartboards, and video conferencing tools.
- Assist users with hardware and software‑related issues.
- Maintain hardware and software inventory and asset records.
Requirements
- Associate's degree in IT, Computer Science, or a related field, or equivalent professional experience.
- Nice to have: CompTIA A+ certification
- Nice to have: CompTIA Network+ certification
- Nice to have: Google IT Support Professional Certificate
- Nice to have: previous Help Desk or Desktop Support experience