- Vienna, Vienna, Austria
- Full-time
- €3K–€3K per month
- 2+ years
Provide technical support to employees, manage IT systems and devices, and ensure reliable IT services across the organization.
Compensation
The minimum base salary for this position starts at EUR 2918,14 gross per month, with a planned significant overpayment depending on your professional experience and qualifications.
Responsibilities
- Monitor and manage helpdesk/ticketing systems, ensuring timely response, prioritization, and resolution of support requests.
- Provide end-user support for hardware, software, and network access issues via email, chat, remote tools, and in-person assistance.
- Diagnose and resolve technical problems involving workstations, printers, applications, and user accounts.
- Perform system imaging, configuration, and deployment of end-user devices following company standards.
- Manage user lifecycle processes, including account creation, modification, deactivation, and license administration.