Provide technical support and incident response for all software, hardware, and network issues assisting to all Bar Staff, Members, and the Public by performing problem diagnosis and guiding users through step-by-step solutions in a call center environment; clearly communicate technical solutions in a user-friendly, professional manner; pass more complex end-user problems on to Senior IT Support Specialist; conduct hardware and software inventory; and perform related work as required.
Compensation
Minimum starting salary $40,961.51 with an excellent benefits package including employer paid pension contribution
Responsibilities
Provide Tier 1 support for all Information Technology products and services in a call center environment
Engage in research and in-depth troubleshooting to determine the most effective manner to resolve issues
Elevate complex and/or high priority issues to the appropriate support groups for resolution
Record required information in the IT Service Desk Ticket System
Update tickets with appropriate entries of activities, and close tickets with resolution entered upon completion of the job
Teach high school mathematics (Algebra I, Geometry, Algebra II, Pre-Calculus, Calculus) to small cohorts of 15–25 students and serve as a mentor and role model.
Compensation
Pay: $36 per hour
Responsibilities
Teach a class of 15-25 high school students three times a month
Attend monthly Teacher Training sessions
Develop curriculum and prepare lesson plans
Prepare an interactive, project-based Math curriculum
Attend monthly Instructor meetings after class on Saturday
Requirements
Associate’s degree required
Bachelor’s degree preferred in Mathematics, Education, or related field
Provide specialized neonatal care in a Level IIIB NICU at Lancaster General Women & Babies Hospital, collaborating with CHOP neonatologists and clinicians to deliver comprehensive respiratory, feeding, and critical care support for premature infants and newborns with complex medical needs.
Compensation
$117,900.00 - $156,300.00 Annually
Responsibilities
Assess complex acute, critical and chronically ill patients for urgent and emergent conditions
Utilize data to evaluate physiologic instability and formulate care plans
Perform therapeutic interventions to stabilize acute and critical health problems
Analyze indications, contraindications, risks and cost-benefits of therapeutic interventions
Manage care plans through evaluation, modification and documentation
Counter Sales Level 3 provides friendly and courteous over‑the‑counter direct sales to customers, takes orders in‑person and by phone, and supports overall store operations.
Responsibilities
Demonstrate courteous, respectful, and kind conduct toward every employee and customer
Demonstrates a thorough understanding of RPI store systems and processes
Displays an advanced understanding of auto parts and is a go‑to source of information for customers and coworkers alike
Trains other employees on parts knowledge and store processes
May assist manager in completing End‑of‑Day and end‑of‑month processing