Workforce optimization jobs

Associate Specialist, Talent Management, OTS

Randstad · Posted Jun 10, 2026

Open

Madrid, Madrid, Spain
Hybrid
Full-time · Entry

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Associate Specialist, Talent Management, OTS

Randstad · Posted Jun 10, 2026

Open

Madrid, Madrid, Spain
Hybrid
Full-time · Entry

Apply with Referso

Associate Specialist, Talent Management, OTS

Randstad · Posted Jun 11, 2026

Open

Pontevedra, Uruguay, Spain
Hybrid
Full-time · Associate

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Associate Specialist focused on talent management identification and development of operational talent.

Responsibilities

Identifies skill gaps among operational talent and reports them to ensure talent utilization
Conducts talent assessments to identify high-potential operational talent for specialized positions
Assists in creating tailored development plans for operational talent, focusing on skill enhancement and growth opportunities
Prepares updates to clients on operational talent development initiatives and supports workforce optimization recommendations
Supports the identification and matching of short term/project based and long term job opportunities/assignments for operational talents

Skills

Talent assessment Talent development HR cycle support Workforce optimization

Benefits

Talent Incentive Plus
Stock purchase access
Flexible compensation (food, transportation, and childcare)
Special discounts for employees
Sickness benefits

COO-PREMIER PHYSICIAN NETWORK

Premier Health · Posted Nov 6, 2026

Open

Dayton, Ohio, United States
On-site
Full-time · Executive
10+ years

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The COO serves as the senior operational leader responsible for the performance, growth, scalability, and sustainability of Premier Physician Network, translating strategy into action across clinical operations, ambulatory services, and financial performance.

Responsibilities

Lead enterprise-wide operational strategy, growth initiatives, and transformation efforts that strengthen market position, consumer access, operational efficiency, and financial performance.
Oversee physician practice and ambulatory operations, ensuring consistent execution of organizational priorities and achievement of quality, access, patient experience, workforce, and productivity goals.
Partner with physician, academic, and health system leaders to advance integrated clinical, educational, and research objectives.
Drive operational integration across institutes, physician practices, ambulatory services, hospitals, and shared-service functions.
Champion innovation through digital transformation, analytics, workflow optimization, and new care delivery models.

Requirements

Master's degree in healthcare administration
Business Administration
Public Health
MBA
MHA

Skills

healthcare operations physician enterprise leadership

Director, 24/7 AI-Driven Command Center

Visa · Posted Nov 5, 2026

Open

Pasay, Philippines
10+ years

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Director, 24/7 AI-Driven Command Center is responsible for leading the shared-service command center that monitors workforce and service performance, identifies emerging risks, and coordinates real-time action across supported lines of business.

Responsibilities

Lead a 24/7 Command Center responsible for continuous monitoring of workforce, demand, capacity, and service-level performance across supported lines of business.
Establish AI-driven early-warning capabilities and driver attribution that identify operational risks before service performance is materially affected.
Deliver automated, accurate, relevant, and timely intraday reporting that supports rapid decision-making and coordinated action.
Own real-time orchestration and optimization, including intraday staffing decisions, SLA protection, workload balancing, and use of available workforce levers.
Coordinate intraday skilling and routing updates with line-of-business WFM, Operations, and Technology partners.

Requirements

Bachelor’s Degree
Advanced Degree (e.g., Masters or MBA)

Skills

Workforce Management Contact center operations Command center operations

Sr. Manager, WFM Tools and Governance

Visa · Posted Nov 4, 2026

Open

Bogota, Colombia
On-site
Full-time · Manager
8+ years

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Responsible for establishing standards, controls, and technology foundation for Workforce Management, ensuring consistent WFM practices across lines of business and advancing tools, automation, and AI capabilities.

Responsibilities

Create, maintain, and govern WFM standard operating procedures, planning standards, authority matrices, and escalation protocols.
Establish audit and control routines that measure adherence to WFM standards; identify gaps and drive remediation to closure.
Own governance of the WFM skills matrix, FTE directory, and queue and skill inventory to improve accuracy, consistency, and operational flexibility.
Lead the WFM tools strategy and roadmap, balancing operational priorities, platform capabilities, risk, and scalability.
Manage WFM work intake, prioritization, requirements, testing, approval, implementation, and change communication.

Requirements

Bachelor’s Degree
Advanced Degree
Nice to have: 10+ years experience
Nice to have: Large Global Contact Center
Nice to have: Enterprise WFM Platforms

Skills

Workforce Management Workforce Technology Operations Governance

Director, Healthcare Operations and Transformation

AArete · Posted Aug 4, 2026

Open

Chicago, Illinois, United States
Full-time · Senior
$160K–$200K per year
10+ years

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Lead healthcare operational and shared services transformation programs, including operating model redesign, transformation strategy, and support solving complex problems across all payer operational and technology functions.

Compensation

The estimated base salary range for this position is $160,000 - $200,000. In addition to this base salary, individuals may be eligible for an annual discretionary bonus.

Responsibilities

Lead healthcare operational and shared services transformation programs
Conduct structured operational assessments across payer organizations
Translate complex operational challenges into clear strategic recommendations and actionable implementation roadmaps
Apply project management and transformation frameworks (PMP, Agile, Lean, Six Sigma) to oversee multiple concurrent workstreams
Guide clients through adoption of new workflows, operational tools, operating models, and digital enhancements

Requirements

Nice to have: PMP certification
Nice to have: Lean Six Sigma certification
Nice to have: Agile/Scrum certification
Nice to have: workforce optimization
Nice to have: staffing models

Skills

healthcare operations transformation consulting

Specialist Asset Performance

Enbridge · Posted Nov 3, 2026

Open

North York, Ontario, Canada
Hybrid
Full-time
CA$120K–CA$140K per year
8+ years

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Lead and manage cross‑functional initiatives to improve operational effectiveness across Canada and the U.S.

Compensation

Base salary ranges from $120,000 – $140,000 CAD for Ontario locations based upon candidate’s experience, skills, and internal equity.

Responsibilities

Partner with Operations, Asset Performance, and functional leaders across Canada and the United States to identify, develop, and implement initiatives that improve operational effectiveness, organizational performance, and business outcomes.
Lead complex cross‑functional initiatives focused on operational standardization, process improvement, organizational effectiveness, workforce optimization, governance, and continuous improvement.
Manage end‑to‑end project delivery, including problem definition, planning, stakeholder engagement, analysis, solution design, implementation, and stabilization.
Facilitate alignment across operational and functional teams, balancing stakeholder needs, business priorities, risk considerations, implementation readiness, and long‑term sustainability.
Develop recommendations, business cases, executive presentations, and implementation strategies to support leadership decision‑making and the successful execution of strategic priorities.

Requirements

Related university degree in Business, Engineering, Operations, Economics, or related discipline