Lead and maintain complex UiPath automation solutions for large client accounts, ensuring high quality, scalability, and performance while providing support and continuous improvement.
Responsibilities
Ensure prompt ticket follow‑up and resolution of L2 issues within defined SLAs
Perform root cause analysis for production incidents and implement preventive measures
Monitor bot performance and proactively identify issues or improvement opportunities
Handle change requests, enhancements, and bug fixes for existing automations
Collaborate with L1 support and development teams to address complex technical challenges
Lead and scale a team supporting OTC derivatives and related capital markets products, providing strategic leadership across the end-to-end OTC post-trade lifecycle including Collateral Management, Trade Confirmation, Settlements, Reconciliations & Client Service.
Responsibilities
Define and execute the OTC Operations strategy aligned with business growth objectives
Lead large global teams across multiple locations and functions
Provide executive oversight across Collateral Management, Trade Confirmation, Settlements, Reconciliations, and Trade Lifecycle Management
Drive operational excellence and enhance client experience
Implement large-scale transformation initiatives leveraging AI, automation, data analytics, and digital platforms
Lead the analysis, architecture, design, development, and enhancement of scalable, secure, and high-performance solutions within Health Plan payer environments, focusing on Microsoft Dynamics 365 and related CRM platforms.
Compensation
Base Pay Range: $106,200 to $153,705 annually
An annual employee bonus program
Responsibilities
Design, develop, configure, and support Microsoft Dynamics 365 CRM for Member, Provider, Customer Service, Sales, and Marketing domains
Develop and customize CRM solutions using C#, .NET, plugins, custom workflows, JavaScript, and Power Platform components
Architect and implement secure, scalable API integrations between CRM systems and enterprise applications using Azure Integration Services
Lead system integrations leveraging Azure services to enable interoperability and automation
Design and optimize data models, entities, business rules, and workflows for healthcare payer processes
Requirements
Bachelor's Degree
Nice to have: Microsoft Azure AI Engineer Associate
Lead the analysis, architecture, design, development, and enhancement of scalable, secure, and high-performance solutions within Health Plan payer environments, focusing on enterprise CRM solutions.
Compensation
Base Pay Range: $106,200 to $182,983 annually
An annual employee bonus program
Responsibilities
Design, develop, configure, and support Microsoft Dynamics 365 CRM for Member, Provider, Customer Service, Sales, and Marketing domains
Develop and customize CRM solutions using C#, .NET, plugins, custom workflows, JavaScript, and Power Platform components
Architect and implement secure, scalable API integrations between CRM systems and enterprise applications using Azure Integration Services
Lead system integrations leveraging Azure services to enable interoperability and automation
Design and optimize data models, entities, business rules, and workflows for healthcare payer processes
Requirements
Bachelor's Degree
Nice to have: Microsoft Azure AI Engineer Associate
Driving end-to-end operational transformation programs, implementing scalable digital and service delivery architectures, leading the integration of emerging AI and automation technologies, and managing cross-functional change governance.
Responsibilities
Lead end-to-end strategic transformation initiatives from assessment through implementation and benefit realization using Lean Six Sigma, root cause analysis, and standard work frameworks to optimize productivity, turnaround time, quality, and margins.
Define and execute customer-centric digital service delivery models, establishing physical and platform operating requirements, governance frameworks, and KPIs/SLAs while leading platform releases, UAT, and post-launch stabilization.
Identify, prioritize, and implement high-value operational use cases leveraging Agentic AI, Generative AI, Intelligent Document Processing (IDP), robotics, and predictive analytics to modernize high-volume digital workflows and build effective human-in-the-loop operating models.
Build collaborative partnerships across Operations, Technology, Product, and Executive Leadership to execute change management strategies, establish program governance, and communicate transformation roadmaps and ROI to senior leadership.
Strengthen operational controls, documentation, and compliance frameworks using methodologies such as FMEA to reduce operational risk and maintain audit readiness for standards including SOC and SSAE Type II.
Should be a very competent and senior AI/ML Engineer for designing and deploying scalable AI/ML systems, Agentic AI, Lang Chain, Lang Graph, Generative AI and RAG-based applications.
Lead product marketing for OpenText Digital Fax portfolio, developing messaging, positioning, and go‑to‑market strategies for cloud adoption and AI capabilities.
Compensation
Salary Range: $118,000 - $168,000; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.
Responsibilities
Develop and activate differentiated messaging and positioning across the Digital Fax portfolio
Translate portfolio strategy, roadmap priorities, customer needs, and competitive dynamics into clear value propositions
Build modernization and cloud‑adoption stories
Create compelling positioning for Fax Aviator capabilities