Junior software engineering seat on Urban Sky's IT team focused on IT operations, automation, and compliance.
Responsibilities
Provide Tier 1 and Tier 2 IT support for employees, troubleshooting hardware, software, and connectivity issues across a mixed Windows and macOS fleet
Own the daily ticket queue
Run employee onboarding and offboarding: device setup, account provisioning, access management, device recovery
Administer Microsoft 365: identity, licensing, mailboxes, SharePoint, Teams
Track, tag, and reconcile IT assets, including spares
Requirements
Bachelor's degree in computer science, software engineering, information systems, or a related technical field, or equivalent demonstrated engineering ability
Nice to have: Internship, co-op, or project experience in software engineering, DevOps, platform engineering, IT, or security
Nice to have: Microsoft 365 administration or scripting against the Graph API
