R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com.
Lead and manage incident response operations in a SOC environment, coordinating with cross‑functional teams and developing advanced response strategies.
Locations (2)
Mumbai, Maharashtra, India
Hyderabad, Telangana, India
Responsibilities
Analyse L1/L2 escalations and provide on‑call support for critical incidents
Lead critical incident response, including containment, eradication, recovery, and post‑incident review
Coordinate remediation with infrastructure, network, application, cloud, endpoint, and business teams
Develop advanced response strategies, playbooks, and runbooks
Collect and analyse evidence, logs, network traffic, endpoint data, and forensic artefacts
Requirements
Bachelor’s or Master’s degree in Computer Science, Information Security, or related field
Support development and maintenance of Risk & Control Frameworks, participate in RCSA, perform gap analysis, support regulatory change programmes, execute design effectiveness assessments, document test results, monitor KRIs, prepare dashboards, support audits, partner with collections operations, provide risk awareness guidance, support policy updates, contribute to special projects.
Responsibilities
Support development and maintenance of Risk & Control Frameworks
Participate in Risk & Control Self-Assessments
Perform current-state vs target-state controls gap analysis
Architectural Leadership: Define Azure architecture strategies aligned with business objectives, technical standards, and Oil & Gas (O&G) industry requirements.
Technology Roadmap: Develop and maintain Azure technology roadmaps, evaluating emerging services and opportunities for modernization, scalability, and innovation.
Solution Design: Lead the design of secure, scalable, resilient, and cost-effective cloud solutions.
Stakeholder Management: Collaborate with engineering teams, business stakeholders, and service lines to align architecture with business goals and communicate technical decisions effectively.
Provide exceptional customer service and assist patients and families with the check-in process working across multiple computer systems to register patients efficiently
Compensation
For this US-based position, the base pay range is $16.00 - $21.10 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
Responsibilities
Provide exceptional customer service and assist patients and families with the check-in process working across multiple computer systems to register patients efficiently
Answer phones and gather accurate patient information quickly in a fast-paced environment
Support timely access to care by minimizing delays in registration and answer questions with confidence, clarity, and compassion
Build trust with patients during moments when they may be ill, anxious, confused, or overwhelmed
Navigate diverse insurance plans and coverage details, enter demographics and medical data, collect co-pays and provide cost estimates when applicable